17hats vs Salesforce
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 20) and more integrations (12 vs 2). Starting price: 17hats at $60/mo vs Salesforce at Free. 17hats has 63 unique features while Salesforce has 19 unique features, with 1 features in common.
| 17hats | Salesforce | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 20 |
| AI-Powered Features | 0 | 8 |
| Starting Price | $60/mo | Free |
| Pricing Tiers | 3 | 1 |
| Integrations | 12 | 2 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 60% |
Feature Comparison by Category
AI Agents (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Agentforce |
AI Analytics (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Business Outcome Prediction |
Analytics (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Data Analytics and Insights |
Automation (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Case Resolution Automation | ||
| Task and Email Automation |
Branding (5 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Multi-Department Collaboration | ||
| Slack Integration |
Customer Data (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| 360-Degree Customer View | ||
| Customer 360 |
Data Management (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Management | ||
| Data 360 |
Documents (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Industry Solutions (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Industry-Specific Solutions |
Integrations (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| AppExchange |
Lead Management (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Marketing Pipeline Management |
Money (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Personalization (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Customer Journey Personalization |
Reporting (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Lead Conversion | ||
| Sales Pipeline Management |
Sales Automation (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Lead Qualification |
Security (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Trust and Governance |
Service (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Service Case Management |
Time Management (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (63)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 43 more unique features
Only in Salesforce (19)
Agentforce
Business Outcome Prediction
Data Analytics and Insights
Case Resolution Automation
Task and Email Automation
Multi-Department Collaboration
Slack Integration
360-Degree Customer View
Customer 360
Data 360
Industry-Specific Solutions
AppExchange
Marketing Pipeline Management
Customer Journey Personalization
Lead Conversion
Sales Pipeline Management
Lead Qualification
Trust and Governance
Service Case Management
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