17hats vs Salesforce Agentforce 360
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 29) and more integrations (12 vs 9). Starting price: 17hats at $60/mo vs Salesforce Agentforce 360 at Contact Sales. 17hats has 64 unique features while Salesforce Agentforce 360 has 29 unique features, with 0 features in common.
| 17hats | Salesforce Agentforce 360 | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 29 |
| AI-Powered Features | 0 | 18 |
| Starting Price | $60/mo | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 9 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI Agent Configuration (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Topics |
AI Agent Development (0 vs 3)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Apex Development | ||
| No-Code AI Agent Builder | ||
| Prompt Templates |
AI Agent Management (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce 360 Platform |
AI Safety / Security (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Action Guardrails |
Analytics (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Real-Time Intelligence |
Analytics / Reporting (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Tableau |
Application Development (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Heroku |
Automation (0 vs 2)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Digital Labor Automation | ||
| Flows |
Branding (5 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
CRM Suite (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Small Business Suite (Starter Suite) |
Communication / Collaboration (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Slack Integration |
Customer Service (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Service |
Data Management (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Data 360 |
Data Management / Integration (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Zero Copy Partner Network |
Documents (9 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
E-commerce (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Commerce |
Email (7 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Field Service (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Field Service |
Integration (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| MuleSoft |
Lead Management (6 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Marketing |
Marketplace / Integrations (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| AppExchange |
Money (7 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Operations (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Revenue Operations |
Organization (9 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Platform (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Customer 360 |
Reporting (6 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Agentforce Sales |
Security / AI Safety (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Einstein Trust Layer |
Services (0 vs 2)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Professional Services | ||
| Success Plans |
Sustainability (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Net Zero Cloud |
Time Management (7 vs 0)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
User Interface (0 vs 1)
| Feature | 17hats | Salesforce Agentforce 360 |
|---|---|---|
| Conversational Interface |
Unique Features
Only in 17hats (64)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 44 more unique features
Only in Salesforce Agentforce 360 (29)
Topics
Apex Development
No-Code AI Agent Builder
Prompt Templates
Agentforce 360 Platform
Action Guardrails
Real-Time Intelligence
Tableau
Heroku
Digital Labor Automation
Flows
Slack Integration
Small Business Suite (Starter Suite)
Agentforce Service
Data 360
Zero Copy Partner Network
Agentforce Commerce
Agentforce Field Service
MuleSoft
Agentforce Marketing
+ 9 more unique features
View 17hats details View Salesforce Agentforce 360 details 17hats alternatives Salesforce Agentforce 360 alternatives
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