17hats vs PhoneBurner
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 50) and more integrations (12 vs 5). Starting price: 17hats at $60/mo vs PhoneBurner at $165/mo. 17hats has 63 unique features while PhoneBurner has 49 unique features, with 1 features in common.
| 17hats | PhoneBurner | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 50 |
| AI-Powered Features | 0 | 3 |
| Starting Price | $60/mo | $165/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 12 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
Automation (0 vs 3)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| 1-Click Voicemails | ||
| SmartSender | ||
| Workflow Automation |
Branding (5 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Branded Email Templates | ||
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Email Signature Creator | ||
| Remove 17hats Branding |
CRM (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| CRM |
Calendar & Scheduling (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Appointment Calendar |
Call Management (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Call Transfer | ||
| Click-to-Call |
Call Quality (0 vs 3)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Delay-Free Connections | ||
| Krisp AI Noise Cancellation | ||
| Lag-Free Connections |
Coaching & Management (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Live Call Coaching |
Compliance & Protection (0 vs 3)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| ARMOR® Spam Protection | ||
| Number Monitoring | ||
| SPAM Flag Remediation |
Connection Methods (0 vs 3)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| ConnectMe Dial-in | ||
| Dial Direct | ||
| Softphone Dialing |
Core Dialing (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Power Dialer |
Customization (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Custom Dispositions |
Documents (9 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Inbound Management (0 vs 3)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Answer Callbacks | ||
| Call Forwarding | ||
| Custom Inbound Routing |
Infrastructure (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| 99.9% Uptime | ||
| Tier 1 Carrier Network |
Integration (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Open API |
Lead Intelligence (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Bulk Analysis Tool | ||
| Connect Scores |
Lead Management (6 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| Smart Lead Distribution | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Messaging (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Email Sending | ||
| SMS Messaging |
Money (7 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Phone Numbers (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| PhoneBurner Numbers |
Recording & Analytics (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Call Recording & Transcription |
Reporting (6 vs 7)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Custom Reports | ||
| Dial Session Reports | ||
| Inbound Call Insights | ||
| Live Dashboard | ||
| Performance Tracking | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Real-Time Leaderboards | ||
| Reporting & Analytics | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Support & Onboarding (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Dedicated Onboarding | ||
| U.S. Based Support |
Team Management (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Admin Access & Management | ||
| Permission Control |
Time Management (7 vs 0)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Tracking (0 vs 2)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Call Tracking | ||
| Email & Attachment Tracking |
Voicemail Management (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Voicemail Greeting & Playback |
Workflow (0 vs 1)
| Feature | 17hats | PhoneBurner |
|---|---|---|
| Sales Cadence |
Unique Features
Only in 17hats (63)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 43 more unique features
Only in PhoneBurner (49)
1-Click Voicemails
SmartSender
Workflow Automation
Branded Email Templates
Email Signature Creator
Appointment Calendar
Call Transfer
Click-to-Call
Delay-Free Connections
Krisp AI Noise Cancellation
Lag-Free Connections
Live Call Coaching
ARMOR® Spam Protection
Number Monitoring
SPAM Flag Remediation
ConnectMe Dial-in
Dial Direct
Softphone Dialing
Power Dialer
CRM
+ 29 more unique features
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