17hats vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 60) and more integrations (12 vs 10). Starting price: 17hats at $60/mo vs Follow Up Boss at $69/mo. 17hats has 61 unique features while Follow Up Boss has 57 unique features, with 3 features in common.
| 17hats | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 60 |
| AI-Powered Features | 0 | 5 |
| Starting Price | $60/mo | $69/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 10 |
| Shared Features | 3 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Alerts (0 vs 1)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (0 vs 1)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Email Open & Click Tracking |
Automation (0 vs 7)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution |
Branding (5 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 6)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (0 vs 11)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Company Number for Texting | ||
| Email & Text Templates | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Two-Way Texting | ||
| Unlimited Calling & Texting |
Core (0 vs 2)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Documents (9 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Engagement (0 vs 1)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Integration (0 vs 6)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Two-Way Email Sync |
Lead Management (6 vs 1)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| Manually Add Leads | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Money (7 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 6)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Contact Management | ||
| Custom Fields | ||
| Daily Hotsheet | ||
| Dashboard | ||
| Deal Tracking | ||
| File Storage | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Smart Lists | ||
| Tags | ||
| Teams Within Teams |
Reporting (6 vs 4)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Advanced Reporting | ||
| Aged Receivables | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Client Sales Report | ||
| Lead Source Reporting | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Support (0 vs 9)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Setup & Training |
Time Management (7 vs 0)
| Feature | 17hats | Follow Up Boss |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 41 more unique features
Only in Follow Up Boss (57)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 37 more unique features
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