17hats vs Follow Up Boss

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

17hats offers more features (64 vs 60) and more integrations (12 vs 10). Starting price: 17hats at $60/mo vs Follow Up Boss at $69/mo. 17hats has 61 unique features while Follow Up Boss has 57 unique features, with 3 features in common.

17hatsFollow Up Boss
CategoryCRMCRM
Total Features6460
AI-Powered Features05
Starting Price$60/mo$69/mo
Pricing Tiers33
Integrations1210
Shared Features3
Shared Integrations2
Data Quality95%95%

Feature Comparison by Category

AI (0 vs 5)

Feature17hatsFollow Up Boss
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks

Alerts (0 vs 1)

Feature17hatsFollow Up Boss
Lead and Activity Notifications

Analytics (0 vs 1)

Feature17hatsFollow Up Boss
Email Open & Click Tracking

Automation (0 vs 7)

Feature17hatsFollow Up Boss
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution

Branding (5 vs 0)

Feature17hatsFollow Up Boss
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding

Collaboration (0 vs 6)

Feature17hatsFollow Up Boss
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

Communication (0 vs 11)

Feature17hatsFollow Up Boss
Batch Emailing
Call Recordings
Call Transferring
Calling Feature
Company Number for Texting
Email & Text Templates
Individual Agent Numbers
Instant Text
Integrated Dialer
Two-Way Texting
Unlimited Calling & Texting

Core (0 vs 2)

Feature17hatsFollow Up Boss
Lead Management
Mobile App

Documents (9 vs 0)

Feature17hatsFollow Up Boss
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes

Email (7 vs 0)

Feature17hatsFollow Up Boss
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
Scheduled Emails

Engagement (0 vs 1)

Feature17hatsFollow Up Boss
Automated Drip Engagement

Integration (0 vs 6)

Feature17hatsFollow Up Boss
Automatically Import Leads
Calendar Sync
Import Database from Any CRM
Lead Source Connections
Open Platform
Two-Way Email Sync

Lead Management (6 vs 1)

Feature17hatsFollow Up Boss
Auto-Responder
Lead Capture Form
Lead Management
Lead Source Reporting
Manually Add Leads
The Knot/WeddingWire Integration
Workflow Trigger

Money (7 vs 0)

Feature17hatsFollow Up Boss
Bookkeeping
Online Payments
Payment Schedules
Recurring Billing
Recurring Invoices
Saved Card Data
Tipping/Gratuity

Online Scheduling (8 vs 0)

Feature17hatsFollow Up Boss
Calendar Cross-Check
Group Online Scheduling
Online Scheduling
Online Scheduling Advanced
Online Scheduling Basic
Online Scheduling Payments
Questions for Online Scheduling
Zoom Integration

Organization (9 vs 6)

Feature17hatsFollow Up Boss
Calendar Appointments
Contact Management
Custom Fields
Daily Hotsheet
Dashboard
Deal Tracking
File Storage
Multi Brands
Multi Users
Pipelines
Projects
Related Contacts
Smart Lists
Tags
Teams Within Teams

Reporting (6 vs 4)

Feature17hatsFollow Up Boss
Advanced Reporting
Aged Receivables
Agent Activity Reporting
Call Reporting
Client Sales Report
Lead Source Reporting
Product Sales Report
Profit/Loss Report
Sales Tax Report
Upcoming Receivables

Support (0 vs 9)

Feature17hatsFollow Up Boss
24/7 Phone & Email Support
Dedicated Success Manager
Enhanced Onboarding
Enhanced Support & Training
Help Connecting Lead Sources
Help Importing Contacts
Personalized Onboarding
Priority Support
Setup & Training

Time Management (7 vs 0)

Feature17hatsFollow Up Boss
Advanced Workflows
Calendar
Client Portal
Mobile App
Time Tracking
To-Do Management
To-Do Workflows

Unique Features

Only in 17hats (61)

Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft

+ 41 more unique features

Only in Follow Up Boss (57)

FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

+ 37 more unique features

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