17hats vs Close CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 45) and fewer integrations (12 vs 30). Starting price: 17hats at $60/mo vs Close CRM at $55/mo. 17hats has 61 unique features while Close CRM has 42 unique features, with 3 features in common.
| 17hats | Close CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 45 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $60/mo | $55/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 30 |
| Shared Features | 3 | |
| Shared Integrations | 4 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | 17hats | Close CRM |
|---|---|---|
| AI Email Assistant | ||
| AI-Powered Insights |
Administration (0 vs 1)
| Feature | 17hats | Close CRM |
|---|---|---|
| Permission Roles |
Analytics (0 vs 6)
| Feature | 17hats | Close CRM |
|---|---|---|
| Activity Timeline | ||
| Call Analytics | ||
| Email Analytics | ||
| Performance Benchmarking | ||
| Report Builder | ||
| Sales Dashboard |
Automation (0 vs 3)
| Feature | 17hats | Close CRM |
|---|---|---|
| Lead Routing | ||
| Sales Automation | ||
| Workflow Automation |
Branding (5 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 2)
| Feature | 17hats | Close CRM |
|---|---|---|
| Activity Feeds | ||
| Team Collaboration |
Communication (0 vs 8)
| Feature | 17hats | Close CRM |
|---|---|---|
| Call Recording | ||
| Call Transfer | ||
| Conference Calling | ||
| IVR System | ||
| Integrated Dialer | ||
| Predictive Dialers | ||
| SMS Messaging | ||
| Voicemail Automation |
Customization (0 vs 1)
| Feature | 17hats | Close CRM |
|---|---|---|
| Custom Fields |
Data Management (0 vs 3)
| Feature | 17hats | Close CRM |
|---|---|---|
| Bulk Import | ||
| Contact Deduplication | ||
| Data Export |
Documents (9 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 3)
| Feature | 17hats | Close CRM |
|---|---|---|
| 2-Way Email Sync | ||
| Dynamic Email Templates | ||
| Email Read Receipts | ||
| Email Sequences | ||
| Email Templates | ||
| Email Tracking | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integrations (0 vs 3)
| Feature | 17hats | Close CRM |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Webhook Support |
Lead Management (6 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Mobile (0 vs 1)
| Feature | 17hats | Close CRM |
|---|---|---|
| Mobile App |
Money (7 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Productivity (0 vs 2)
| Feature | 17hats | Close CRM |
|---|---|---|
| Document Management | ||
| Task Management |
Reporting (6 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 5)
| Feature | 17hats | Close CRM |
|---|---|---|
| Deal Management | ||
| Lead Management | ||
| Lead Scoring | ||
| Pipeline Management | ||
| Smart Lists |
Security (0 vs 3)
| Feature | 17hats | Close CRM |
|---|---|---|
| Audit Logs | ||
| SSO Integration | ||
| Two-Factor Authentication |
Time Management (7 vs 0)
| Feature | 17hats | Close CRM |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Training (0 vs 2)
| Feature | 17hats | Close CRM |
|---|---|---|
| Call Coaching | ||
| Knowledge Base |
Unique Features
Only in 17hats (61)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 41 more unique features
Only in Close CRM (42)
Permission Roles
AI Email Assistant
AI-Powered Insights
Activity Timeline
Call Analytics
Email Analytics
Performance Benchmarking
Report Builder
Sales Dashboard
Lead Routing
Sales Automation
Workflow Automation
Activity Feeds
Team Collaboration
Call Recording
Call Transfer
Conference Calling
Integrated Dialer
IVR System
Predictive Dialers
+ 22 more unique features
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