17hats vs Broadly
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 35) and fewer integrations (12 vs 17). Starting price: 17hats at $60/mo vs Broadly at $59/mo. 17hats has 64 unique features while Broadly has 35 unique features, with 0 features in common.
| 17hats | Broadly | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 35 |
| AI-Powered Features | 0 | 13 |
| Starting Price | $60/mo | $59/mo |
| Pricing Tiers | 3 | 10 |
| Integrations | 12 | 17 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 85% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | 17hats | Broadly |
|---|---|---|
| AI Chat Receptionist | ||
| AI Content Writer | ||
| AI Reputation Specialist - Review Requests | ||
| AI Reputation Specialist - Review Responses | ||
| AI Review Responses | ||
| AI SEO Expert | ||
| AI Sales Assistant | ||
| AI Salesperson | ||
| AI Voice Receptionist | ||
| AI-Generated Social Content | ||
| AI-Powered Web Chat |
Analytics (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Net Promoter Score |
Branding (5 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
CRM (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| CRM |
Communications (0 vs 3)
| Feature | 17hats | Broadly |
|---|---|---|
| Missed Call Text-Back | ||
| Multi-Channel Inbox | ||
| SMS Text Messaging |
Compliance (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| AudioEye ADA Compliance |
Documents (9 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Lead Management (6 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Email & Text Campaigns |
Money (7 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Payments (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Payments |
Reporting (6 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Digital Ad Reporting | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Reputation (0 vs 3)
| Feature | 17hats | Broadly |
|---|---|---|
| Automated Review Requests | ||
| Review Highlights Widget | ||
| Review Monitoring |
SEO (0 vs 5)
| Feature | 17hats | Broadly |
|---|---|---|
| Backlink Management | ||
| Citation Builder | ||
| Listings Sync | ||
| Local Search Grid | ||
| SEO Blog Posts |
Scheduling (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Appointment & Meeting Scheduler |
Services (0 vs 5)
| Feature | 17hats | Broadly |
|---|---|---|
| AI Receptionist Setup | ||
| Google Business Profile Verification & Claim | ||
| Review Requesting & Responses | ||
| Search Engine Optimization Service | ||
| Social Media Management Service |
Social Media (0 vs 1)
| Feature | 17hats | Broadly |
|---|---|---|
| Social Media Manager |
Time Management (7 vs 0)
| Feature | 17hats | Broadly |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (64)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 44 more unique features
Only in Broadly (35)
AI Chat Receptionist
AI Content Writer
AI Reputation Specialist - Review Requests
AI Reputation Specialist - Review Responses
AI Review Responses
AI Sales Assistant
AI Salesperson
AI SEO Expert
AI Voice Receptionist
AI-Generated Social Content
AI-Powered Web Chat
Net Promoter Score
Missed Call Text-Back
Multi-Channel Inbox
SMS Text Messaging
AudioEye ADA Compliance
CRM
Email & Text Campaigns
Payments
Digital Ad Reporting
+ 15 more unique features
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