17hats vs Kommo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 61) and more integrations (12 vs 5). Starting price: 17hats at $60/mo vs Kommo at $15/mo. 17hats has 62 unique features while Kommo has 59 unique features, with 2 features in common.
| 17hats | Kommo | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 61 |
| AI-Powered Features | 0 | 6 |
| Starting Price | $60/mo | $15/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 12 | 5 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (0 vs 6)
| Feature | 17hats | Kommo |
|---|---|---|
| AI Agent | ||
| AI Prompts | ||
| Bot AI Power-up | ||
| Conversation Summaries | ||
| Kommo AI Copilot | ||
| Suggested Replies |
Analytics (0 vs 7)
| Feature | 17hats | Kommo |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Customizable Dashboard | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Win-Loss Analysis |
Automation (0 vs 5)
| Feature | 17hats | Kommo |
|---|---|---|
| Add-on Trigger Pack | ||
| No-Code Bot Builder | ||
| Salesbots | ||
| Triggered SMS & Emails | ||
| Workflow Automation |
Branding (5 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Collaboration (0 vs 1)
| Feature | 17hats | Kommo |
|---|---|---|
| Team Chat & Mentions |
Communication (0 vs 7)
| Feature | 17hats | Kommo |
|---|---|---|
| Call Logging & Recording | ||
| Chat & Email Templates | ||
| Email (2-way sync) | ||
| Live Chat | ||
| Message/Email Read Status | ||
| SMS and VoIP Integrations | ||
| Unified Inbox |
Developer (0 vs 2)
| Feature | 17hats | Kommo |
|---|---|---|
| RESTful API | ||
| WebSDK |
Documents (9 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integration (0 vs 5)
| Feature | 17hats | Kommo |
|---|---|---|
| Call Routing Integrations | ||
| Google Sheets Sync | ||
| Integration Marketplace | ||
| Messenger Apps Integration | ||
| Webhooks |
Lead Generation (0 vs 4)
| Feature | 17hats | Kommo |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (6 vs 5)
| Feature | 17hats | Kommo |
|---|---|---|
| Auto-Responder | ||
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| Required Fields | ||
| Super Fields Pack | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 1)
| Feature | 17hats | Kommo |
|---|---|---|
| Chat Broadcasting |
Money (7 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Platform (0 vs 1)
| Feature | 17hats | Kommo |
|---|---|---|
| Mobile App |
Productivity (0 vs 3)
| Feature | 17hats | Kommo |
|---|---|---|
| Calendar & Reminders | ||
| Document Generator | ||
| Task Management |
Reporting (6 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales Management (0 vs 2)
| Feature | 17hats | Kommo |
|---|---|---|
| Custom Pipeline Stages | ||
| Multiple Sales Pipelines |
Search (0 vs 1)
| Feature | 17hats | Kommo |
|---|---|---|
| Search in Lead Profiles |
Security (0 vs 8)
| Feature | 17hats | Kommo |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Storage (0 vs 1)
| Feature | 17hats | Kommo |
|---|---|---|
| Media Storage |
Support (0 vs 2)
| Feature | 17hats | Kommo |
|---|---|---|
| Expert Partners Network | ||
| Phone, Email & Chat Support |
Time Management (7 vs 0)
| Feature | 17hats | Kommo |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (62)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 42 more unique features
Only in Kommo (59)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Lead Scoring
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Workflow Automation
Team Chat & Mentions
Call Logging & Recording
+ 39 more unique features
Want to build your own alternative to 17hats or Kommo?
Analyze it with Reap