Replacement Guide

How to Build Your Own Zoho Assist

Replace Zoho Assist with a custom build. Enterprise-grade Remote Support and Unattended Remote Access Software

Weekend Project
23 features0 integrationsOne weekend

Estimated Timeline

Based on 23 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.

1
Setup & scaffolding
2 hours
2
Core features
4-6 hours
3
Polish & deploy
2 hours

Recommended Tech Stack

Next.js 14

Full-stack React framework with API routes and server components

Supabase

PostgreSQL database, auth, and real-time subscriptions

Tailwind CSS

Utility-first styling for rapid UI development

Key Features to Replicate

Top features across 8 categories. See all 23 features

Communication(5 features)

Email, SMS, and Join Link Invitations

Multiple methods to invite participants to remote sessions

Screen Sharing

Share screens in real-time for support and collaboration purposes

Session Recording and Sharing

Record and share online meetings and video conferences

Text, Audio, and Video Chat

Multiple communication channels for support technicians and end users during remote sessions

Video Conferencing

Secure online meeting and video conferencing software to host, record, and share online meetings with professional quality

Support Tools(3 features)

File Transfer

Transfer files between technician and remote device during support sessions

Multi-Monitor Navigation

Navigate and control multiple monitors during remote sessions

Session Scheduling

Ability to schedule remote sessions for later rather than initiating immediately

User Experience(3 features)

No Download Required for On-Demand Sessions

Enable quick connections without prior installations for on-demand remote sessions

No Installation for Technicians

Technicians can log into accounts from any device without installation to conduct remote sessions

Self-Service Portal

Customer-facing portal for initiating remote support sessions independently

Administration(2 features)

Bulk Deployment

Easy setup across LAN and beyond for managing multiple devices

Customization and Branding

Tailor portal with company branding including logo, favicon, custom email templates, and custom domain mapping

Core Functionality(2 features)

Remote Support

Effortlessly troubleshoot remote computers or mobile devices via ad-hoc or on-demand sessions with quick connections without prior installations

Unattended Remote Access

Enable unattended remote access for computers and mobile devices to monitor, maintain, and troubleshoot seamlessly without requiring user interaction

Mobile(2 features)

Mobile App - Customer

Mobile application for customers to receive remote support

Mobile App - Technician

Powerful mobile application for technicians to provide remote assistance on the go

Security(2 features)

TLS 1.2 and AES 256-bit Encryption

Enterprise-grade security encryption protocols for data protection

Two-Factor Authentication

Enhanced account security with two-factor authentication

Advanced Support(1 features)

Remote Camera SharingPremium

Real-time, augmented reality-based remote assistance by accessing customer's smartphone camera or smartglasses for troubleshooting

Cost Calculator

Pricing data not available for Zoho Assist. Check their website for current pricing.

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