Replacement Guide

How to Build Your Own GetFeedback

Replace GetFeedback with a custom build. Turn feedback into 5-star customer ratings

Weekend Project
31 features1 integrationsOne weekend

Estimated Timeline

Based on 31 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.

1
Setup & scaffolding
2 hours
2
Core features
4-6 hours
3
Polish & deploy
2 hours

Recommended Tech Stack

Next.js 14

Full-stack React framework with API routes and server components

Supabase

PostgreSQL database, auth, and real-time subscriptions

Tailwind CSS

Utility-first styling for rapid UI development

Key Features to Replicate

Top features across 8 categories. See all 31 features

Feedback Collection(7 features)

Built-In Respondent PanelPremium

Access to a built-in panel to reach target respondents

Digital Feedback Optimization

Optimize digital experiences with customer feedback on websites and apps

In-App Micro-Surveys

Send targeted micro-surveys within applications to capture user experience feedback

Multi-Channel Survey Distribution

Send surveys to the right person at the right time across multiple channels

Passive Feedback Buttons

In-the-moment feedback collection on digital channels through passive feedback buttons

+2 more in this category

Analysis(4 features)

AI Analysis SuiteAIPremium

Use AI-powered analysis to pinpoint where to focus resources

Feedback Analysis and Aggregation

Analyze customer feedback all in one place with aggregation capabilities

Feedback CorrelationPremium

Correlate feedback across multiple customer touchpoints

Filter and Compare RulesPremium

Robust filter and compare rules for data analysis

Integrations(3 features)

200+ IntegrationsPremium

Connect with 200+ third-party integrations including Salesforce and others

Open API AccessPremium

Access to open API for custom integrations with existing tech stack

Salesforce IntegrationPremium

Deep integration with Salesforce for automatic survey triggering and CRM enrichment

Metrics(3 features)

CES Aggregation

Aggregate Customer Effort Score (CES) metrics across feedback

CSAT Aggregation

Aggregate Customer Satisfaction (CSAT) metrics across feedback

NPS Aggregation

Aggregate Net Promoter Score (NPS) metrics across feedback

Support(3 features)

Customer Success Support

Dedicated Customer Success team support throughout product lifecycle

Dedicated Technical SupportPremium

Dedicated Technical Solutions Manager (TSM) guidance during transition and implementation

Expert Product TrainingPremium

In-depth product training from experts in GetFeedback and SurveyMonkey

Survey Building(3 features)

25+ Question TypesPremium

Access to 25 or more different question types for survey customization

Question Logic FeaturesPremium

Powerful logic features for conditional questioning in surveys

Research-Grade Survey ToolsPremium

Access to research-grade survey and analysis tools

Services(2 features)

Data Migration ServicesPremium

Data migration services for U.S.-based customers transitioning to SurveyMonkey

Professional ServicesPremium

Partner with SurveyMonkey Professional Services for customer journey mapping and CX data analysis

Automation(1 features)

Real-Time Customer Follow-upPremium

Enable real-time customer follow-up triggered by survey responses

Cost Calculator

Pricing data not available for GetFeedback. Check their website for current pricing.

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