How to Build Your Own Chaport
Replace Chaport with a custom build. A better way to talk to your customers
Build Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Estimated Timeline
Based on 57 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.
Recommended Tech Stack
Full-stack React framework with API routes and server components
PostgreSQL database, auth, and real-time subscriptions
Utility-first styling for rapid UI development
Key Features to Replicate
Top features across 8 categories. See all 57 features
Automation(7 features)
Create rules to automatically assign chats to operators or teams based on visitor info, message text, and other parameters
Automatically close chats after they are answered
New chats can be equally distributed among operators who are online
Unanswered chats can be automatically transferred to another operator or marked as Unassigned
Send auto-replies to visitors when operators are busy or offline
+2 more in this category
Analytics & Reporting(6 features)
View reports on chatbots, chat ratings, response times, and operators' working hours
Track the total number of chats served and missed in the last 30 days
Track the number of served and missed chats broken down by operator and view reports on proactive chats
View chat events in Google Analytics
Request reports you need in CSV, JSON, or XLS format
+1 more in this category
Customer Data(4 features)
View customer name, contact details, location, website activity, and much more
View visitor language, location, browser, chat start page, the website they came from, and more
Edit visitor information stored in the system
Leave notes about visitors for future reference
Messaging(4 features)
Send and receive emoji in messages
Edit and delete messages after sending
Receive messages when all operators are offline and send messages to visitors who left the website
Message statuses indicate that the message is sent or read
Collaboration(3 features)
Transfer a chat to your colleague
Invite another operator to a chat or join someone else's chat to help customers together
Saved replies that can be shared with all operators
Core Messaging(3 features)
Share images, audio and video files, and other documents with customers
Talk to customers in real time via live chat, solve their problems quickly, and make more sales
Answer questions from all channels in one place - live chat, email, Facebook, Telegram, or Viber. Respond directly from Chaport
Data Management(3 features)
Delete chats and export chat data
Store and access chat history - 60 days on Free/Pro, unlimited on Unlimited plan
Send a chat transcript to your email address
Lead Generation(3 features)
Send automatic chat invitations to customers based on specified rules to initiate more chats and increase sales
Collect visitors' emails automatically
Request visitor info before starting a chat
Cost Calculator
Keep Paying Chaport
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 57 features at very easy complexity.