How to Build Your Own CareSmartz360

Caregiver ability to log expenses, mileage, and care plan tasks associated with shifts via telephony prompts

Centralized facility portal with open shift broadcast, intelligent caregiver matching, real-time staffing visibility, and automated billing

Platform for managing franchise operations with standardized scheduling, unified finance, compliance oversight, and brand management

Centralized operations control for multi-location agencies with consolidated and individual data views across all locations

GPS-based real-time monitoring of caregiver locations during shifts with EVV integration

Multi-payer billing with Medicaid, VA, LTCI, and private pay support, automated invoicing, QuickBooks export, and payment collection features

Comprehensive financial views of client and payer accounts with payment tracking, deposits, credits, adjustments, and refunds

Database of commonly used payers like hospitals, insurance companies, Medicare, and Medicaid with auto-population of payer information

Automated payroll with multi-location support, pre-defined rates, integration with QuickBooks, ADP, Paychex, Gusto, and Viventium

Seamless billing automation across multiple payers with reduced multi-payer complexity and accelerated reimbursements

Automatic caregiver shift reminders via email and SMS to reduce no-shows

Two-way messaging between office staff and caregivers using telephony system

Integrated email and SMS messaging for shift reminders, open shift notifications, and bulk communications to reduce no-shows

Automatic alerts sent to caregivers and office staff for late arrivals, no-shows, and shift changes

Advanced AI insights and predictive analytics for caregiver retention and performance optimization

AI-powered matching of caregivers to clients based on compatibility and skills

AI-powered predictive analytics for care insights, staffing optimization, and revenue forecasting

Pre-screening tool integrated into caregiver mobile app for health compliance

State-compliant EVV system with electronic time tracking, GPS monitoring, telephony-based clock in/out, and automatic work hour calculations

45+ state EVV integrations and compliance-driven workflows designed to support complex, multi-state home care operations

Mobile application for office staff to manage caregiver coordination, track locations, access schedules, and communicate on-the-go

Multilingual mobile app available in 7+ languages (English, Spanish, Korean, Chinese, Vietnamese, French, Russian) with schedule access, shift tracking, GPS clock-in/out, and offline mode

Caregiver mobile app functionality that works offline and syncs when internet connection is restored

Comprehensive caregiver record management including availability, schedules, skills, training reports, compliance tracking, pay rates, and client compatibility ratings

Staff management tools including staff records, training reports, hire history, pay rates, and office scheduling for payroll automation

Online portal for caregivers to review schedules, view service plans, track training progress, and access learning materials

Dedicated portal for clients and family members to view schedules, caregiver information, and communicate with agency