Vivantio vs Acquia DAM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Vivantio offers more features (98 vs 95) and fewer integrations (4 vs 12). Starting price: Vivantio at $49/mo vs Acquia DAM at Contact Sales. Vivantio has 98 unique features while Acquia DAM has 95 unique features, with 0 features in common.
| Vivantio | Acquia DAM | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 98 | 95 |
| AI-Powered Features | 10 | 16 |
| Starting Price | $49/mo | Contact Sales |
| Pricing Tiers | 1 | 3 |
| Integrations | 4 | 12 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (7 vs 11)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| AI Assist | ||
| AI Assistant Chatbot | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Generated Alt Text | ||
| AI Generated Product Descriptions | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Starter Packs | ||
| AI Summarization | ||
| AI Text Editor | ||
| AI Video Transcription | ||
| AI-Powered Metadata Generation | ||
| Auto-Tagging | ||
| Custom AI-Tagging Models |
Access Control (0 vs 8)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Asset Groups | ||
| Asset Release and Expiration Dates | ||
| Branded Login Page | ||
| Dashboard Messages | ||
| Read-Only Data | ||
| Roles | ||
| Single Sign-On (SSO) | ||
| Time-based Access |
Analytics (0 vs 5)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Asset Insights | ||
| Insights API | ||
| Insights Export | ||
| Site Level Analytics | ||
| Sitewide Analytics |
Asset Management (10 vs 8)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Library | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Audio File Support | ||
| Brand Guidelines Support | ||
| Customizable Asset Layout | ||
| Document Support | ||
| Image Support | ||
| Impact Maps |
Asset Transformation (0 vs 4)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Conversion Formats | ||
| Image Conversions on the Fly | ||
| Video Conversions on the Fly | ||
| Web Setting |
Automation (12 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (5 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Communication (5 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Compliance (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| End-User License Agreement (EULA) | ||
| User Audit Trails |
Configuration (3 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Content Creation (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Templates | ||
| Video Creator |
Content Management (0 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Entries |
Customer Portal (11 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (6 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (2 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Distribution (0 vs 10)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Branded Portals | ||
| Channel Distribution | ||
| Create Once Publish Everywhere (COPE) | ||
| Dynamic Embed Codes | ||
| Embed Codes | ||
| Global Content Delivery Network (CDN) | ||
| Share Links | ||
| Share Search Results | ||
| Smart Embed Codes | ||
| Syndicate |
Feedback (3 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (2 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (0 vs 7)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| API Upload and Edits | ||
| Content Management Integrations | ||
| Creative Editing Integrations | ||
| LLM Integrations | ||
| Product Information Management Integrations | ||
| Project Management Integrations | ||
| REST API Integration |
Knowledge Base (10 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Organization (0 vs 6)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Archive | ||
| Categories | ||
| Collections | ||
| Metadata Configuration | ||
| Related Assets by Product | ||
| Version Control |
Product Management (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Product Catalogs | ||
| Product Data Modeling |
Reporting (14 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Data Exports | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Search (0 vs 9)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| AI Color Search | ||
| AI Tags | ||
| Advanced Search | ||
| Faceted Search | ||
| Keyword Search | ||
| Natural Language Search | ||
| Predictive Search | ||
| Related Assets | ||
| Sort by Relevance |
Security (1 vs 7)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Amazon S3 Storage | ||
| Data Encryption | ||
| Data Redundancy | ||
| HIPAA Compliance | ||
| Multiple IdP | ||
| SOC 2 Compliance | ||
| Third-Party Security Validation | ||
| Watermarking |
Task Management (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Task Management |
Ticketing (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Configurable Ticket Types |
Upload (0 vs 5)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Filename to Metadata Mapping | ||
| Metadata Importer | ||
| Product Attributes | ||
| Upload Profiles | ||
| Upload via Smart Workflow |
Vendor Management (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Third Party Management |
Workflow (0 vs 7)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Custom Notifications | ||
| Notification Triggers | ||
| Notification Variables | ||
| Path Notification Criteria | ||
| Path Notifications | ||
| Workflow | ||
| Workflow Visibility |
Workspace (4 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
Only in Acquia DAM (95)
Asset Groups
Asset Release and Expiration Dates
Branded Login Page
Dashboard Messages
Read-Only Data
Roles
Single Sign-On (SSO)
Time-based Access
AI Assistant Chatbot
AI Generated Alt Text
AI Generated Product Descriptions
AI Starter Packs
AI Video Transcription
AI-Powered Metadata Generation
Auto-Tagging
Custom AI-Tagging Models
Duplicate Asset Detection
Facial Recognition
Visually Similar Search
Asset Insights
+ 75 more unique features
Want to build your own alternative to Vivantio or Acquia DAM?
Analyze it with Reap