Vivantio vs Acquia DAM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Vivantio offers more features (98 vs 96) and fewer integrations (4 vs 7). Starting price: Vivantio at $49/mo vs Acquia DAM at Contact Sales. Vivantio has 98 unique features while Acquia DAM has 96 unique features, with 0 features in common.
| Vivantio | Acquia DAM | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 98 | 96 |
| AI-Powered Features | 10 | 18 |
| Starting Price | $49/mo | Contact Sales |
| Pricing Tiers | 1 | 4 |
| Integrations | 4 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (7 vs 13)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| AI Assist | ||
| AI Assistant Chatbot | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Generated Alt Text | ||
| AI Generated Product Descriptions | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Starter Packs | ||
| AI Summarization | ||
| AI Text Editor | ||
| AI Video Transcription | ||
| AI-Enriched DAM | ||
| AI-Powered Workflows | ||
| Auto-Tagging |
API (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| API Upload and Edits | ||
| Insights API |
Access (0 vs 6)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Asset Release and Expiration Dates | ||
| Branded Login Page | ||
| Dashboard Messages | ||
| Portals | ||
| Roles | ||
| Time-based Access |
Access & Distribution (0 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Branded Portals |
Analytics (0 vs 6)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Asset Insights | ||
| Export Insights | ||
| Insights | ||
| Site Level Analytics | ||
| Sitewide Analytics | ||
| Track Asset Usage |
Asset Management (10 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Asset Transformations (0 vs 4)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Conversion Formats | ||
| Image Conversions on the Fly | ||
| Video Conversions on the Fly | ||
| Web Setting |
Asset Types (0 vs 7)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Audio Support | ||
| Brand Guidelines Support | ||
| Document Support | ||
| Image Support | ||
| PDF Support | ||
| Video Support | ||
| Work-In-Progress Files |
Automation (12 vs 9)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Add Criteria for Notifications | ||
| Custom Notifications | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Filename to Metadata Mapping | ||
| Follow-the-Sun Routing | ||
| Metadata Importer | ||
| Note Templates | ||
| Notification Triggers | ||
| Notification Variables | ||
| Path Notifications | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing |
CRM (5 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Communication (5 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (3 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Content Creation (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Templates | ||
| Video Creator |
Core (0 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Asset Library |
Customer Portal (11 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (6 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (2 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Distribution (0 vs 8)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Content Publishing | ||
| Create Once Publish Everywhere (COPE) | ||
| Dynamic Embed Codes | ||
| Embed Codes | ||
| Global Content Delivery Network (CDN) | ||
| Share Links | ||
| Share Search Results | ||
| Smart Embed Codes |
E-Commerce (0 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Product Catalogs |
Feedback (3 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (2 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (0 vs 6)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Content Management Integrations | ||
| Creative Editing Integrations | ||
| Integrations | ||
| Product Attributes | ||
| Product Information Management Integrations | ||
| Project Management Integrations |
Knowledge Base (10 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Organization (0 vs 5)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Archive | ||
| Categories | ||
| Collections | ||
| Metadata Design | ||
| Version Control |
Reporting (14 vs 1)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Data Exports | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Search (0 vs 10)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| AI Color Search | ||
| AI Tags | ||
| Advanced Search | ||
| Faceted Search | ||
| Keyword Search | ||
| Natural Language Search | ||
| Predictive Search | ||
| Related Assets | ||
| Sort by Relevance | ||
| Visually Similar Search |
Security (1 vs 12)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Amazon S3 Storage | ||
| Asset Groups | ||
| End-User License Agreement (EULA) | ||
| Enterprise Security | ||
| HIPAA Compliance | ||
| Multiple IdP | ||
| Private Data Encryption | ||
| Read-Only Data Lock | ||
| Redundancy | ||
| Single Sign-On (SSO) | ||
| Third-Party Validation | ||
| User Audit Trails | ||
| Watermarking |
Task Management (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Task Management |
Ticketing (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (1 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Third Party Management |
Workflow (0 vs 2)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Flexible Workflows | ||
| Workflow Visibility |
Workspace (4 vs 0)
| Feature | Vivantio | Acquia DAM |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
Only in Acquia DAM (96)
Asset Release and Expiration Dates
Branded Login Page
Dashboard Messages
Portals
Roles
Time-based Access
Branded Portals
AI Assistant Chatbot
AI Generated Alt Text
AI Generated Product Descriptions
AI Starter Packs
AI Video Transcription
AI-Enriched DAM
AI-Powered Workflows
Auto-Tagging
Custom AI-Tagging Models
Duplicate Asset Detection
Facial Recognition
Generate Metadata
LLM Integrations
+ 76 more unique features
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