Sign In Solutions vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Sign In Solutions offers fewer features (34 vs 98) and more integrations (5 vs 4). Starting price: Sign In Solutions at Contact Sales vs Vivantio at $49/mo. Sign In Solutions has 34 unique features while Vivantio has 98 unique features, with 0 features in common.
| Sign In Solutions | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 34 | 98 |
| AI-Powered Features | 1 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 0 | 1 |
| Integrations | 5 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 60% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Administration (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Policy Adjustment Tools |
Asset Management (0 vs 10)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (1 vs 12)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Automatic Resource Allocation | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Check-In (2 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Frictionless Sign In | ||
| ID Badge Printing |
Check-Out (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Streamlined Sign Out |
Communication (0 vs 5)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Compliance (6 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Automated Data Deletion | ||
| CCPA Compliance | ||
| Data Residency Options | ||
| GDPR Compliance | ||
| ISO27001 Certification | ||
| SOC 2 Type-2 Compliance |
Configuration (0 vs 3)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Core (2 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Employee Sign In | ||
| Visitor Management |
Customer Portal (0 vs 11)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (2 vs 6)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Branded Visitor Interactions | ||
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Custom Visitor Flows | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Development (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Monthly Product Releases |
Engagement (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Catering Management |
Feedback (0 vs 3)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Infrastructure (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Cloud-Based Infrastructure |
Integration (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Salesforce Integration |
Knowledge Base (0 vs 10)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Monitoring (2 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Real-Time Monitoring | ||
| Real-Time Occupancy Visibility |
Notifications (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Multi-Channel Host Notifications |
Reliability (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| High Availability |
Reporting (1 vs 14)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Visitor Pattern Analytics | ||
| Wallboards |
Risk & Compliance (3 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Compliance Assessments | ||
| Incident Tracking | ||
| Risk Insights and Threat Scoring |
Safety (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Emergency Evacuation Coordination |
Scheduling (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Meetings and Appointments |
Security (2 vs 1)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Multiple IdP | ||
| Single Tenant Option | ||
| Third-Party Penetration Testing |
Task Management (0 vs 1)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (0 vs 1)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Third Party Management |
Workflow (1 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Pre-Arrival Visitor Preparation |
Workspace (0 vs 4)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Workspace Management (2 vs 0)
| Feature | Sign In Solutions | Vivantio |
|---|---|---|
| Resource Release Management | ||
| Room and Desk Monitoring |
Unique Features
Only in Sign In Solutions (34)
Policy Adjustment Tools
Automatic Resource Allocation
Frictionless Sign In
ID Badge Printing
Streamlined Sign Out
Automated Data Deletion
CCPA Compliance
Data Residency Options
GDPR Compliance
ISO27001 Certification
SOC 2 Type-2 Compliance
Employee Sign In
Visitor Management
Branded Visitor Interactions
Custom Visitor Flows
Monthly Product Releases
Catering Management
Cloud-Based Infrastructure
Salesforce Integration
Real-Time Monitoring
+ 14 more unique features
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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