Track It Forward vs Zenoti
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Track It Forward offers fewer features (22 vs 63) and fewer integrations (3 vs 6). Starting price: Track It Forward at $12/mo vs Zenoti at Contact Sales. Track It Forward has 22 unique features while Zenoti has 63 unique features, with 0 features in common.
| Track It Forward | Zenoti | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 22 | 63 |
| AI-Powered Features | 0 | 12 |
| Starting Price | $12/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 3 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI / Business Intelligence (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Zeenie AI Copilot |
AI / Communication (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Text Bot | ||
| Integrated Phone Line with AI Insights |
AI / Customer Engagement (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Engagement Hub - Hyperconnect |
AI / Customer Service (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Receptionist | ||
| AI Voice Receptionist |
AI / Documentation (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Scribe |
AI / Payment (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Dispute Resolution |
AI / Reputation (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Reputation Manager | ||
| Automated Reputation Management |
AI / Sales (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| AI Lead Management |
AI / Training (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Zeenie for Employee Training |
Analytics / Reporting (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Business Intelligence |
Approval Workflows (1 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Hour Approval |
Automation (2 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Conditional Hour Log Fields | ||
| Conditional Logic Formatting |
Automation / Growth (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Abandoned Cart Recovery |
Automation / Revenue (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Automated Upsells |
Booking (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Online Booking |
Booking / Social (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Direct Social Bookings |
CRM / Member Management (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Automated Member Management + CRM |
Communication (2 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Email Messages | ||
| Text Messages | ||
| Two-Way Texting with Reminders |
Communication / Collaboration (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| ZenChat |
Compliance / Documentation (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| HIPAA-Compliant EMR |
Compliance / Medical (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| e-Prescribe (EPCS and non-EPCS) |
Content Management (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Advanced Photo Manager | ||
| Photo Manager |
Customer Feedback (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Member Feedback |
Directory (1 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Community Service Directory |
Documentation (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Forms & Charting |
Events (2 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Digital Event Sign-In Sheet | ||
| Event Calendar |
Franchise / Payment (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Auto-Settlement Across Franchisees |
Franchise Management (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Comprehensive Franchise Support |
Goals & Tracking (2 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Conditional Milestones | ||
| Milestones |
HR / Communication (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Employee Chat and Surveys |
HR / Payroll (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Integrated Payroll & Tipping | ||
| Integrated Payroll + Auto Tip Payouts |
HR / Staff Management (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Employee Performance Management |
Integration (1 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Integration & Widgets |
Integrations / API (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Custom Integrations & API Access |
Integrations / Accounting (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Advanced Accounting Integrations |
Integrations / Video (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Zoom Virtual Consult Integration |
Inventory (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Inventory Management |
Inventory / Multi-Location (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Multi-location Inventory Pooling |
Loyalty / Franchise (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Global Rewards & Loyalty Program Management |
Loyalty / Growth (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Gift Cards & Referrals | ||
| Loyalty Programs |
Management (5 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Custom Profile Fields | ||
| File Upload Fields | ||
| Multi-Site Group Plans | ||
| Multiple Administrators | ||
| Volunteer Data Management |
Marketing / Automation (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Marketing Automation |
Mobile (2 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Customer Mobile App | ||
| Mobile App | ||
| Offline Mode | ||
| Zenoti Mobile |
Mobile / Staff Management (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| MyZen Provider App |
Multi-Location / Payment (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Cross Center Redemption & Auto Settlement |
POS / Payment (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Kiosk & Point of Sale |
Payment Processing (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Integrated Payments |
Reporting (1 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Reports |
Reporting / Administration (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Custom, Centralized Dashboards & Role-Based Reporting |
Revenue Management (0 vs 4)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Dynamic Pricing | ||
| Dynamic Pricing Engine | ||
| Memberships & Packages | ||
| Premium Provider Pricing |
Revenue Management / E-commerce (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Online Membership Sales |
Scheduling (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Appointment Book |
Scheduling / Automation (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Automated Waitlist Management |
Scheduling / Growth (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Nearby Availability Suggestions | ||
| Preferred Provider Availability |
Security / Administration (0 vs 2)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Custom Roles & Enterprise Permissions | ||
| Enterprise User Permissions |
Security / Compliance (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Advanced Security & Compliance Features |
Support (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| 24/7 Live Support |
Support / Services (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Dedicated Success Team & SLA-Backed Priority Support |
Tracking (2 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Check In Kiosk | ||
| Time Tracking |
Training / Services (0 vs 1)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Custom Training Programs |
Verification (1 vs 0)
| Feature | Track It Forward | Zenoti |
|---|---|---|
| Advanced Verification |
Unique Features
Only in Track It Forward (22)
Hour Approval
Conditional Hour Log Fields
Conditional Logic Formatting
Email Messages
Text Messages
Community Service Directory
Digital Event Sign-In Sheet
Event Calendar
Conditional Milestones
Milestones
Integration & Widgets
Custom Profile Fields
File Upload Fields
Multi-Site Group Plans
Multiple Administrators
Volunteer Data Management
Mobile App
Offline Mode
Reports
Check In Kiosk
+ 2 more unique features
Only in Zenoti (63)
Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR
+ 43 more unique features
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