SugarCRM vs Virtuous
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SugarCRM offers fewer features (51 vs 56) and more integrations (11 vs 4). Starting price: SugarCRM at $375/mo vs Virtuous at Contact Sales. SugarCRM has 51 unique features while Virtuous has 56 unique features, with 0 features in common.
| SugarCRM | Virtuous | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 51 | 56 |
| AI-Powered Features | 7 | 9 |
| Starting Price | $375/mo | Contact Sales |
| Pricing Tiers | 10 | 7 |
| Integrations | 11 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (6 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Chat & Chatbot | ||
| Generative AI | ||
| Intelligent Lead Prioritization | ||
| Revenue Intelligence | ||
| Sentiment Analysis | ||
| Smart Guides |
AI & Analytics (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Predictive Machine Learning |
AI & Communications (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Personalized Email Drafting | ||
| Personalized GPT-Powered Emails |
AI & Fundraising (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Dynamic Donor Engagement Plans |
AI & Productivity (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Prioritized Donor Inbox |
Analytics (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Enterprise-Grade Business Intelligence |
Analytics & Insights (0 vs 5)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Dashboards and Scoring | ||
| Digital Engagement Data | ||
| First and Third-Party Insights | ||
| Predictive Insights | ||
| Wealth Data Integration |
Automation (2 vs 6)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Automated CRM Logging | ||
| Automatic CRM Logging & Alerts | ||
| Business Process Management | ||
| Fundraising Automation & Workflows | ||
| Segmentation and Automation | ||
| Smart Alerts & Reminders | ||
| SugarBPM | ||
| Workflow & Journey Automation |
CRM (0 vs 3)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| AI-Powered Nonprofit CRM | ||
| Donor & Pipeline Management | ||
| Holistic Donor Profiles |
Collaboration (1 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Activity Streams |
Communications (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Email, SMS, and In-App Communication | ||
| Omnichannel Communications |
Core CRM (4 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Accounts & Contact Management | ||
| Activity Management | ||
| File & Data Storage | ||
| Search, Filters and Tagging |
Customer Service (8 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (1 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| CRM Customization and Configuration | ||
| Customizable Objects/Fields |
Data (1 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Data Enrichment |
Data Management (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Data Silos Removal | ||
| Easy Data Exports |
Events (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Event Management | ||
| Events Management |
Fundraising (0 vs 4)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Custom Donor Plans | ||
| Customizable Donation Forms | ||
| Project-Based Giving | ||
| Turnkey Landing Pages |
Fundraising & Automation (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Outreach Campaign Cadences |
Guidance (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Built-In Best Practices |
Infrastructure (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Microsoft Azure Infrastructure |
Integration (6 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| App Marketplace & API | ||
| DocuSign Connector | ||
| G Suite Integration | ||
| LinkedIn Connector | ||
| Mail & Calendar Integration | ||
| Slack Connector | ||
| Social CRM |
Integration & Security (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| CRM and SSO Integration |
Licensing (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Unlimited Users |
Localization (2 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Marketing (6 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Dynamic Email Content | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Webinars & Events |
Marketing & Communications (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Integrated Marketing, Email & SMS | ||
| Marketing & Communications |
Mobile (2 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Mobile CRM Maps | ||
| Mobility |
Payments (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Online Forms and Payments |
Professional Services (0 vs 4)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Hands-on Migration & Onboarding | ||
| Ongoing Coaching & Support | ||
| Professional Services & Partners | ||
| Training & Certification |
Project Management (1 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Project Management |
Reporting (3 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics |
Reporting & Analytics (0 vs 6)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Board-Ready Formatting | ||
| Flexible Filters in Report View | ||
| Real-Time Reports and Dashboards | ||
| Report and Dashboard Builder | ||
| Reporting and Analytics | ||
| Reports and Dashboards |
Sales (7 vs 0)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Pipeline Management | ||
| Quote Management |
Security (1 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Data Security and Trust Center | ||
| Teams, Roles and Security |
Security & Administration (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Enterprise-Grade Security | ||
| Robust User Permissions |
Templates (0 vs 1)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Best Practice Templates |
Volunteer Management (0 vs 2)
| Feature | SugarCRM | Virtuous |
|---|---|---|
| Volunteer Hub | ||
| Volunteer Onboarding and Scheduling |
Unique Features
Only in SugarCRM (51)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 31 more unique features
Only in Virtuous (56)
Predictive Machine Learning
Personalized Email Drafting
Personalized GPT-Powered Emails
Dynamic Donor Engagement Plans
Prioritized Donor Inbox
Enterprise-Grade Business Intelligence
Dashboards and Scoring
Digital Engagement Data
First and Third-Party Insights
Predictive Insights
Wealth Data Integration
Automated CRM Logging
Automatic CRM Logging & Alerts
Fundraising Automation & Workflows
Segmentation and Automation
Smart Alerts & Reminders
Workflow & Journey Automation
Email, SMS, and In-App Communication
Omnichannel Communications
AI-Powered Nonprofit CRM
+ 36 more unique features
Want to build your own alternative to SugarCRM or Virtuous?
Analyze it with Reap