SugarCRM vs Top Producer
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SugarCRM offers more features (51 vs 43) and more integrations (11 vs 10). Starting price: SugarCRM at $375/mo vs Top Producer at $98/mo. SugarCRM has 51 unique features while Top Producer has 43 unique features, with 0 features in common.
| SugarCRM | Top Producer | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 51 | 43 |
| AI-Powered Features | 7 | 3 |
| Starting Price | $375/mo | $98/mo |
| Pricing Tiers | 10 | 9 |
| Integrations | 11 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 85% |
Feature Comparison by Category
AI (6 vs 1)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| AI Author - AI-Powered Engagement Assistant | ||
| Chat & Chatbot | ||
| Generative AI | ||
| Intelligent Lead Prioritization | ||
| Revenue Intelligence | ||
| Sentiment Analysis | ||
| Smart Guides |
Analytics (0 vs 3)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Email Open & Click Tracking | ||
| Report Engagement Insights | ||
| Social Insights |
Automation (2 vs 6)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Activity Notifications & Next Steps | ||
| Automated Drip Email Campaigns | ||
| Automated Lead Response | ||
| Automatically Nurture & Engage Leads | ||
| Business Process Management | ||
| Dynamic Workflows & Tasks | ||
| Smart Follow-up System | ||
| SugarBPM |
Collaboration (1 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Activity Streams |
Core CRM (4 vs 4)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| 360° Contact View | ||
| Accounts & Contact Management | ||
| Activity Management | ||
| Customizable Sales Pipeline | ||
| File & Data Storage | ||
| Real Estate CRM | ||
| Search, Filters and Tagging | ||
| Unlimited Contacts, Leads & Transactions |
Customer Service (8 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (1 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| CRM Customization and Configuration |
Data (1 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Data Enrichment |
Integration (6 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| DocuSign Connector | ||
| G Suite Integration | ||
| LinkedIn Connector | ||
| Mail & Calendar Integration | ||
| Slack Connector | ||
| Social CRM |
Integrations (0 vs 3)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Contact & Calendar Sync | ||
| Email Integration | ||
| MLS Integration |
Lead Generation (0 vs 6)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Acquire Leads from Social Media | ||
| Instant Home Valuation Landing Page | ||
| Lead Capture from 100+ Sources | ||
| Real Estate Leads | ||
| Smart Real Estate Farming | ||
| Smart Targeting with Predictive Analytics |
Localization (2 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Marketing (6 vs 10)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Advertise Active & Sold Listings | ||
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Customizable Email & Text Templates | ||
| Customizable Signatures | ||
| Dynamic Email Content | ||
| Email & SMS Marketing | ||
| Engage Unlimited Contacts | ||
| Group Emailing | ||
| Just Listed & Just Sold Postcards | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Online Advertising to Potential Sellers | ||
| Two-Way Text Capabilities | ||
| Unlimited SMS Messages |
Mobile (2 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Mobile CRM Maps | ||
| Mobility |
Productivity (0 vs 1)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Calendar View & Task Management |
Project Management (1 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Project Management |
Reporting (3 vs 5)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Branded Market Reports Powered by MLS Data | ||
| Commission Tracking | ||
| Just Listed & Just Sold Alerts | ||
| MLS Market Reports | ||
| MLS Property Insights | ||
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics |
Sales (7 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Pipeline Management | ||
| Quote Management |
Security (1 vs 0)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Teams, Roles and Security |
Team Management (0 vs 3)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Communications & Calendars for Teams | ||
| Shared Access to Contacts | ||
| Team Functionality |
Transaction Management (0 vs 1)
| Feature | SugarCRM | Top Producer |
|---|---|---|
| Transaction Management |
Unique Features
Only in SugarCRM (51)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 31 more unique features
Only in Top Producer (43)
AI Author - AI-Powered Engagement Assistant
Email Open & Click Tracking
Report Engagement Insights
Social Insights
Activity Notifications & Next Steps
Automated Drip Email Campaigns
Automated Lead Response
Automatically Nurture & Engage Leads
Dynamic Workflows & Tasks
Smart Follow-up System
360° Contact View
Customizable Sales Pipeline
Real Estate CRM
Unlimited Contacts, Leads & Transactions
Contact & Calendar Sync
Email Integration
MLS Integration
Acquire Leads from Social Media
Instant Home Valuation Landing Page
Lead Capture from 100+ Sources
+ 23 more unique features
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