SugarCRM vs Teamgate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SugarCRM offers more features (51 vs 30) and more integrations (11 vs 6). Starting price: SugarCRM at $375/mo vs Teamgate at $39.9/mo. SugarCRM has 49 unique features while Teamgate has 28 unique features, with 2 features in common.
| SugarCRM | Teamgate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 51 | 30 |
| AI-Powered Features | 7 | 0 |
| Starting Price | $375/mo | $39.9/mo |
| Pricing Tiers | 10 | 3 |
| Integrations | 11 | 6 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (6 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Chat & Chatbot | ||
| Generative AI | ||
| Intelligent Lead Prioritization | ||
| Revenue Intelligence | ||
| Sentiment Analysis | ||
| Smart Guides |
Automation (2 vs 1)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Business Process Management | ||
| SugarBPM | ||
| Workflow Automations |
CRM Core (0 vs 4)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Companies Module | ||
| Contact Management | ||
| Multi-Currency Support | ||
| People Module |
Collaboration (1 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Activity Streams |
Communication (0 vs 4)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Email Integration | ||
| Email Templates and Bulk Email | ||
| SMS Integration | ||
| SmartDialer |
Core CRM (4 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Accounts & Contact Management | ||
| Activity Management | ||
| File & Data Storage | ||
| Search, Filters and Tagging |
Customer Service (8 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (1 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| CRM Customization and Configuration |
Data (1 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Data Enrichment |
Data Management (0 vs 2)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| File Tracking and Storage | ||
| Mass Import |
Integration (6 vs 2)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Calendar Synchronization | ||
| DocuSign Connector | ||
| G Suite Integration | ||
| LinkedIn Connector | ||
| Mail & Calendar Integration | ||
| Open API | ||
| Slack Connector | ||
| Social CRM |
Lead Management (0 vs 3)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Lead Enrichment | ||
| Lead Management | ||
| Lead Scoring |
Localization (2 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Marketing (6 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Dynamic Email Content | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Webinars & Events |
Mobile (2 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Mobile CRM Maps | ||
| Mobility |
Project Management (1 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Project Management |
Reporting (3 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics |
Reporting & Analytics (0 vs 5)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Advanced Sales Insights and Analytics | ||
| In-Depth Sales Insights | ||
| Maps | ||
| Sales Dashboard | ||
| Sales Forecasting |
Sales (7 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Pipeline Management | ||
| Quote Management |
Sales Management (0 vs 5)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Activity and Task Creation | ||
| Deal Management | ||
| Organizer Module | ||
| Pipeline Management | ||
| Products Catalogue |
Security (1 vs 0)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Teams, Roles and Security |
Support (0 vs 3)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Dedicated Account Manager | ||
| Sales Accelerator Community | ||
| Sales Training and Implementation |
Team Management (0 vs 1)
| Feature | SugarCRM | Teamgate |
|---|---|---|
| Teams Creation and Tracking |
Unique Features
Only in SugarCRM (49)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 29 more unique features
Only in Teamgate (28)
Workflow Automations
Email Integration
Email Templates and Bulk Email
SmartDialer
SMS Integration
Companies Module
Contact Management
Multi-Currency Support
People Module
File Tracking and Storage
Mass Import
Calendar Synchronization
Open API
Lead Enrichment
Lead Scoring
Advanced Sales Insights and Analytics
In-Depth Sales Insights
Maps
Sales Dashboard
Sales Forecasting
+ 8 more unique features
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