SmugMug vs Zenoti
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
SmugMug offers fewer features (26 vs 63) and more integrations (8 vs 6). Both start at Contact Sales. SmugMug has 26 unique features while Zenoti has 63 unique features, with 0 features in common.
| SmugMug | Zenoti | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 26 | 63 |
| AI-Powered Features | 0 | 12 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 3 |
| Integrations | 8 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 90% |
Feature Comparison by Category
AI / Business Intelligence (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Zeenie AI Copilot |
AI / Communication (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Text Bot | ||
| Integrated Phone Line with AI Insights |
AI / Customer Engagement (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Engagement Hub - Hyperconnect |
AI / Customer Service (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Receptionist | ||
| AI Voice Receptionist |
AI / Documentation (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Scribe |
AI / Payment (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Dispute Resolution |
AI / Reputation (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Reputation Manager | ||
| Automated Reputation Management |
AI / Sales (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| AI Lead Management |
AI / Training (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Zeenie for Employee Training |
Analytics (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Sales Analytics |
Analytics / Reporting (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Business Intelligence |
Automation (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Automatic Photo Uploading |
Automation / Growth (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Abandoned Cart Recovery |
Automation / Revenue (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Automated Upsells |
Booking (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Online Booking |
Booking / Social (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Direct Social Bookings |
Business Management (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Pricing and Leads Management |
CRM / Member Management (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Automated Member Management + CRM |
Client Management (2 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Client Management Dashboard | ||
| Photo Selection and Favoriting |
Communication (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Two-Way Texting with Reminders |
Communication / Collaboration (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| ZenChat |
Compliance / Documentation (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| HIPAA-Compliant EMR |
Compliance / Medical (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| e-Prescribe (EPCS and non-EPCS) |
Content Management (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Advanced Photo Manager | ||
| Photo Manager |
Customer Feedback (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Member Feedback |
Documentation (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Forms & Charting |
E-commerce (4 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Built-in Sales Tools | ||
| Coupons and Packages | ||
| Digital and Print Sales | ||
| Print Satisfaction Guarantee |
Franchise / Payment (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Auto-Settlement Across Franchisees |
Franchise Management (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Comprehensive Franchise Support |
HR / Communication (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Employee Chat and Surveys |
HR / Payroll (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Integrated Payroll & Tipping | ||
| Integrated Payroll + Auto Tip Payouts |
HR / Staff Management (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Employee Performance Management |
Integration (4 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Dropbox Integration | ||
| Flickr Integration | ||
| Lightroom Plugin | ||
| Luminar Plugin |
Integrations / API (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom Integrations & API Access |
Integrations / Accounting (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Advanced Accounting Integrations |
Integrations / Video (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Zoom Virtual Consult Integration |
Inventory (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Inventory Management |
Inventory / Multi-Location (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Multi-location Inventory Pooling |
Loyalty / Franchise (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Global Rewards & Loyalty Program Management |
Loyalty / Growth (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Gift Cards & Referrals | ||
| Loyalty Programs |
Marketing (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Marketing Tools |
Marketing / Automation (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Marketing Automation |
Mobile (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Customer Mobile App | ||
| Zenoti Mobile |
Mobile / Staff Management (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| MyZen Provider App |
Mobile Apps (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Photography Apps |
Multi-Location / Payment (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Cross Center Redemption & Auto Settlement |
Organization (1 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Photo Organization Tools |
POS / Payment (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Kiosk & Point of Sale |
Payment Processing (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Integrated Payments |
Reporting / Administration (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom, Centralized Dashboards & Role-Based Reporting |
Revenue Management (0 vs 4)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Dynamic Pricing | ||
| Dynamic Pricing Engine | ||
| Memberships & Packages | ||
| Premium Provider Pricing |
Revenue Management / E-commerce (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Online Membership Sales |
Scheduling (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Appointment Book |
Scheduling / Automation (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Automated Waitlist Management |
Scheduling / Growth (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Nearby Availability Suggestions | ||
| Preferred Provider Availability |
Security (4 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom Visibility and Access Settings | ||
| Personal Watermarks | ||
| Private Password-Protected Galleries | ||
| Right-Click Download Protection |
Security / Administration (0 vs 2)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom Roles & Enterprise Permissions | ||
| Enterprise User Permissions |
Security / Compliance (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Advanced Security & Compliance Features |
Storage (2 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| RAW File Support | ||
| Unlimited Photo Storage |
Support (1 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| 24/7 Customer Support | ||
| 24/7 Live Support |
Support / Services (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Dedicated Success Team & SLA-Backed Priority Support |
Training / Services (0 vs 1)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom Training Programs |
Website Builder (3 vs 0)
| Feature | SmugMug | Zenoti |
|---|---|---|
| Custom Branding | ||
| Drag-and-Drop Website Templates | ||
| No-Code Website Building |
Unique Features
Only in SmugMug (26)
Sales Analytics
Automatic Photo Uploading
Pricing and Leads Management
Client Management Dashboard
Photo Selection and Favoriting
Built-in Sales Tools
Coupons and Packages
Digital and Print Sales
Print Satisfaction Guarantee
Dropbox Integration
Flickr Integration
Lightroom Plugin
Luminar Plugin
Marketing Tools
Photography Apps
Photo Organization Tools
Custom Visibility and Access Settings
Personal Watermarks
Private Password-Protected Galleries
Right-Click Download Protection
+ 6 more unique features
Only in Zenoti (63)
Zeenie AI Copilot
AI Text Bot
Integrated Phone Line with AI Insights
AI Engagement Hub - Hyperconnect
AI Receptionist
AI Voice Receptionist
AI Scribe
AI Dispute Resolution
AI Reputation Manager
Automated Reputation Management
AI Lead Management
Zeenie for Employee Training
Business Intelligence
Abandoned Cart Recovery
Automated Upsells
Online Booking
Direct Social Bookings
Two-Way Texting with Reminders
ZenChat
HIPAA-Compliant EMR
+ 43 more unique features
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