Smartlook vs Whatfix
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Smartlook offers fewer features (13 vs 49) and fewer integrations (6 vs 30). Starting price: Smartlook at Contact Sales vs Whatfix at $1500/mo. Smartlook has 13 unique features while Whatfix has 49 unique features, with 0 features in common.
| Smartlook | Whatfix | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 13 | 49 |
| AI-Powered Features | 0 | 9 |
| Starting Price | Contact Sales | $1500/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 6 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 5 | |
| Data Quality | 40% | 74% |
Feature Comparison by Category
Accessibility (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Voice-Based Help |
Administration (0 vs 3)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Batch Operations | ||
| Bulk User Import | ||
| Role-Based Access Control |
Analytics (9 vs 9)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Advanced Filtering | ||
| Analytics Dashboard | ||
| Automated Insights | ||
| Behavior Flows | ||
| Crash Reports | ||
| Enhanced Event Creation | ||
| Event Tracking | ||
| Events | ||
| Funnels | ||
| Heatmap Visualization | ||
| Heatmaps | ||
| Page Analytics | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Sentiment Analysis |
Automation (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Workflow Automation |
Change Management (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Real-Time Collaboration |
Communication (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Real-Time Notifications |
Compliance (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Accessibility Compliance | ||
| Compliance Tracking |
Content Creation (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Automated Content Generation | ||
| Guidance Templates |
Content Management (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Content Expiration | ||
| Version Control |
Customization (0 vs 3)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Custom Branding | ||
| Custom CSS Styling | ||
| Custom Fields |
Data Management (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Data Export |
Discovery (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Search Functionality |
Feedback (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| User Feedback Collection |
Guidance (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Contextual Help | ||
| Smart Tips |
Implementation (1 vs 0)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Simple Setup |
Integration (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| API Access |
Knowledge Management (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Content Library | ||
| Knowledge Base |
Localization (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Multi-Language Support |
Mobile (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Mobile Push Notifications |
Onboarding (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Guided Tours |
Optimization (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| A/B Testing |
Platform (3 vs 0)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App Analytics | ||
| Website Analytics |
Platform Support (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Mobile App Support |
Reporting (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Advanced Reporting |
Security (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Single Sign-On |
Support (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| AI-Powered Chatbot | ||
| Support Ticket Integration |
Targeting (0 vs 2)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Advanced Segmentation | ||
| User Segmentation |
Templates (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Template Library |
Training (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Video Tutorials |
User Guidance (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| In-App Guidance |
Workflow (0 vs 1)
| Feature | Smartlook | Whatfix |
|---|---|---|
| Task Lists |
Unique Features
Only in Smartlook (13)
Advanced Filtering
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Page Analytics
Session Recordings
Simple Setup
Cross-platform Analytics
Mobile App Analytics
Website Analytics
Only in Whatfix (49)
Voice-Based Help
Batch Operations
Bulk User Import
Role-Based Access Control
Analytics Dashboard
Automated Insights
Event Tracking
Heatmap Visualization
Performance Benchmarking
Predictive Analytics
Sentiment Analysis
Session Recording
User Activity Feed
Workflow Automation
Change Management
Real-Time Collaboration
Real-Time Notifications
Accessibility Compliance
Compliance Tracking
Automated Content Generation
+ 29 more unique features
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