Smartlook vs WalkMe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Smartlook offers fewer features (13 vs 54) and more integrations (6 vs 3). Both start at Contact Sales. Smartlook has 13 unique features while WalkMe has 54 unique features, with 0 features in common.
| Smartlook | WalkMe | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 13 | 54 |
| AI-Powered Features | 0 | 7 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 2 |
| Integrations | 6 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 90% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Always-On AI | ||
| Contextual AI Assistance | ||
| On-Demand AI |
Administration (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Admin Center |
Analytics (9 vs 13)
| Feature | Smartlook | WalkMe |
|---|---|---|
| 3-Year Data Retention | ||
| Activity Board | ||
| Advanced Filtering | ||
| Application Visibility & Analytics | ||
| Behavior Flows | ||
| Crash Reports | ||
| Custom Dashboards | ||
| Discovery | ||
| Enhanced Event Creation | ||
| Events | ||
| Events Tracking | ||
| Flow Analytics | ||
| Full Digital Experience Analytics (DxA) | ||
| Funnels | ||
| Heatmaps |
Automation (0 vs 4)
| Feature | Smartlook | WalkMe |
|---|---|---|
| ActionBot | ||
| Personalized Guidance & Automation | ||
| Workflow Accelerators | ||
| Workflow Automation |
Change Management (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Real-Time Collaboration |
Content Management (0 vs 3)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Builder Assistant | ||
| Content Manager | ||
| Editor |
Design & Branding (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Branding & White-Labeling | ||
| Theming |
Documentation (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Stories |
Feedback (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Surveys |
Guidance & Content (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Interactive In-App Guides |
Hosting & Infrastructure (0 vs 4)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Data Storage & Security - Private Cloud | ||
| Private S3 Bucket | ||
| Regional Cloud Residency | ||
| Static File Storage |
Implementation (1 vs 0)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Simple Setup |
Integrations (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| API Permissions including SIEM Integration | ||
| Integration Center |
Multi-Language (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Localization | ||
| Multi-Language & Localization Support |
Navigation (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| WalkMe Menu |
Onboarding (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Personalized Onboarding & Product Tours |
Personalization (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Personalization & Segmentation |
Platform (3 vs 0)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App Analytics | ||
| Website Analytics |
Platform Extensibility (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Extensions | ||
| WalkMe API |
Privacy & Compliance (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Advanced Censorship Controls | ||
| End-User Hashing |
Security (0 vs 5)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Custom Roles & Permissions | ||
| Proxy Support | ||
| Session Timeout | ||
| Single-Sign-On (SSO) | ||
| Two Factor Authentication (2FA) |
Security & Auditing (0 vs 1)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Activity Log |
Templates (0 vs 2)
| Feature | Smartlook | WalkMe |
|---|---|---|
| Pre-configured Templates | ||
| Solutions Gallery |
Unique Features
Only in Smartlook (13)
Advanced Filtering
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Page Analytics
Session Recordings
Simple Setup
Cross-platform Analytics
Mobile App Analytics
Website Analytics
Only in WalkMe (54)
Admin Center
Always-On AI
Contextual AI Assistance
On-Demand AI
3-Year Data Retention
Activity Board
Application Visibility & Analytics
Custom Dashboards
Discovery
Events Tracking
Flow Analytics
Full Digital Experience Analytics (DxA)
Insights
Reports
Session Playback
System Overview
UI Intelligence
ActionBot
Personalized Guidance & Automation
Workflow Accelerators
+ 34 more unique features
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