ServiceTrade vs Workiz
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceTrade offers fewer features (42 vs 47) and fewer integrations (3 vs 4). Both start at Contact Sales. ServiceTrade has 42 unique features while Workiz has 47 unique features, with 0 features in common.
| ServiceTrade | Workiz | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 42 | 47 |
| AI-Powered Features | 2 | 6 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 3 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 60% |
Feature Comparison by Category
AI (1 vs 6)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| AI Answering | ||
| AI Call Insights | ||
| AI Leads Capture | ||
| Genius Scheduling | ||
| Smart AI Summaries | ||
| Smart Messaging | ||
| Workiz Genius AI |
Accounting (1 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Cost Tracking |
Administration (1 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Advanced Permissions | ||
| Unlimited Office Users |
Analytics (2 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Ad & Source Tracking | ||
| Analytics and Business Intelligence | ||
| Margin Goals |
Automation (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Automations |
CRM (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Client CRM |
Client Communication (2 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Customer Portal | ||
| Service Link |
Communication (0 vs 3)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Built-in Phone & Messages | ||
| Call Recordings & Tags | ||
| On My Way |
Customer Portal (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Branded Client Portal |
Customization (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Custom Job & Client Fields |
Field Efficiency (3 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Financial (0 vs 9)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Card Readers | ||
| Commission Management | ||
| Consumer Financing | ||
| Expense Management | ||
| Invoicing | ||
| Online Payments | ||
| Payment Processing | ||
| Tipping | ||
| Workiz Expense Card |
Inspections (5 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (4 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| API Access for Custom Integrations | ||
| Accounting Integrations | ||
| Brycer Integration | ||
| QuickBooks Integration |
Integrations (0 vs 4)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Angi Integration | ||
| Lead Source Integrations | ||
| QuickBooks Online Integration | ||
| Thumbtack Integration |
Inventory (5 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Usage Tracking |
Management (4 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Office Coordination (4 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Operations (0 vs 5)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Checklists | ||
| Equipment Tracking | ||
| Inventory Management | ||
| Location Tracking | ||
| Service Areas |
Procurement (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Purchase Orders |
Project Management (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Multi-day Projects |
Reporting (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Advanced Reporting |
Sales (8 vs 6)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Estimates & Proposals | ||
| Online Booking | ||
| Online Signatures | ||
| Pipeline Management | ||
| Price Book | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing | ||
| Reserve with Google | ||
| Sales Proposals | ||
| Service Plans |
Scheduling (0 vs 2)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Multi-day Jobs | ||
| Scheduling & Dispatching |
Security (0 vs 1)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Call Masking |
Support (2 vs 0)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Certification Program | ||
| Live Support |
Team Management (0 vs 2)
| Feature | ServiceTrade | Workiz |
|---|---|---|
| Mobile App | ||
| Subcontractors |
Unique Features
Only in ServiceTrade (42)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Customer Portal
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
Accounting Integrations
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
+ 22 more unique features
Only in Workiz (47)
Advanced Permissions
AI Answering
AI Call Insights
AI Leads Capture
Genius Scheduling
Smart Messaging
Workiz Genius AI
Ad & Source Tracking
Automations
Built-in Phone & Messages
Call Recordings & Tags
On My Way
Client CRM
Branded Client Portal
Custom Job & Client Fields
Card Readers
Commission Management
Consumer Financing
Expense Management
Invoicing
+ 27 more unique features
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