ServiceTonic vs Splashtop
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceTonic offers fewer features (26 vs 52) and fewer integrations (4 vs 5). Starting price: ServiceTonic at Contact Sales vs Splashtop at $6/mo. ServiceTonic has 26 unique features while Splashtop has 52 unique features, with 0 features in common.
| ServiceTonic | Splashtop | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 26 | 52 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Contact Sales | $6/mo |
| Pricing Tiers | 0 | 14 |
| Integrations | 4 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 90% |
Feature Comparison by Category
Access Control (0 vs 4)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Granular Access Controls | ||
| Just-in-Time Access | ||
| Role Based Access Management | ||
| Scheduled Remote Access |
Asset Management (5 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Asset Management (CMDB) | ||
| Booking Management | ||
| NetworkTonic | ||
| Preventive Maintenance Management | ||
| QRTonic |
Automation (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Process Automation |
Collaboration (0 vs 2)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Screen Sharing and Annotation | ||
| Whiteboard |
Communication (0 vs 1)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Chat |
Configuration (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Low-code Configuration |
Customer Service (2 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Customer Web Portal | ||
| Self-Service User Portal |
Deployment (2 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Cloud Deployment | ||
| On-Premise Deployment |
Endpoint Management (0 vs 5)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Automated Patching | ||
| Centralized Endpoint Control | ||
| Device Health Monitoring | ||
| Real-time Patch Management | ||
| Software Management |
File Management (0 vs 1)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| File Transfer |
IT Support (0 vs 1)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Service Desk |
Input Devices (0 vs 2)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Remote Stylus Support | ||
| Wacom Bridge |
Integration (4 vs 1)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| APIs | ||
| Database Integration | ||
| Email Server Integration | ||
| LDAP/Active Directory Integration | ||
| REST API |
Knowledge Management (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Knowledge Management |
Management (0 vs 1)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| User Computer Management |
Mobile (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Mobile Access |
Network Security (0 vs 2)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Cloud PKI | ||
| Cloud RADIUS |
Notifications (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Real-time Notifications |
Performance (0 vs 4)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| 240 FPS Capability | ||
| 4:4:4 Color Accuracy | ||
| High Performance | ||
| High-Fidelity Audio |
Recording & Monitoring (0 vs 3)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Cloud Recording | ||
| Live Monitoring | ||
| Video Session Recording |
Remote Access (0 vs 13)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Attended Access | ||
| Cross Platform Remote Access | ||
| Multi-Monitor Remote Desktop | ||
| Remote Desktop Audio | ||
| Remote Print | ||
| Remote Reboot | ||
| Remote Wake | ||
| Screen Mirroring | ||
| Share My Screen | ||
| Two Users Into One Computer | ||
| USB Passthrough | ||
| Unattended Access | ||
| Unattended Android Remote Access |
Reporting (3 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Dashboards and KPIs | ||
| Dynamic Views | ||
| Reporting |
Security & Compliance (0 vs 12)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| 2FA | ||
| Antivirus Protection | ||
| End-to-End Encryption | ||
| Endpoint Detection and Response | ||
| Endpoint MFA | ||
| IP Whitelist | ||
| Intrusion Detection | ||
| Logging | ||
| Managed Detection and Response | ||
| SIEM Logging | ||
| Session Audit Logging | ||
| Single Sign On |
Service Management (3 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| IT Service Management (ITSM) | ||
| Multi-service (ESM) | ||
| Service Level Agreements (SLA) |
Ticketing (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Multi-channel Ticketing |
Time Management (1 vs 0)
| Feature | ServiceTonic | Splashtop |
|---|---|---|
| Time Tracking |
Unique Features
Only in ServiceTonic (26)
Asset Management (CMDB)
Booking Management
NetworkTonic
Preventive Maintenance Management
QRTonic
Process Automation
Low-code Configuration
Customer Web Portal
Self-Service User Portal
Cloud Deployment
On-Premise Deployment
Database Integration
Email Server Integration
LDAP/Active Directory Integration
REST API
Knowledge Management
Mobile Access
Real-time Notifications
Dashboards and KPIs
Dynamic Views
+ 6 more unique features
Only in Splashtop (52)
Granular Access Controls
Just-in-Time Access
Role Based Access Management
Scheduled Remote Access
Screen Sharing and Annotation
Whiteboard
Chat
Automated Patching
Centralized Endpoint Control
Device Health Monitoring
Real-time Patch Management
Software Management
File Transfer
Remote Stylus Support
Wacom Bridge
APIs
Service Desk
User Computer Management
Cloud PKI
Cloud RADIUS
+ 32 more unique features
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