ServiceTitan vs Workiz
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceTitan offers more features (113 vs 47) and more integrations (7 vs 4). Both start at Contact Sales. ServiceTitan has 110 unique features while Workiz has 44 unique features, with 3 features in common.
| ServiceTitan | Workiz | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 113 | 47 |
| AI-Powered Features | 4 | 6 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 7 | 4 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 73% | 60% |
Feature Comparison by Category
AI (2 vs 6)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| AI Answering | ||
| AI Call Insights | ||
| AI Leads Capture | ||
| Atlas: AI Assistant | ||
| Genius Scheduling | ||
| Smart Messaging | ||
| Titan Intelligence | ||
| Workiz Genius AI |
Accounting (10 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Administration (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Advanced Permissions |
Analytics (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Ad & Source Tracking |
Automation (2 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers | ||
| Automations |
Business Management (3 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (4 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Atlas CRM | ||
| Client CRM | ||
| Customer History | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (4 vs 3)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Automated SMS | ||
| Built-in Phone & Messages | ||
| Call Recording | ||
| Call Recordings & Tags | ||
| Contact Center Pro | ||
| On My Way | ||
| Two Way SMS |
Customer Experience (4 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customer Portal (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Branded Client Portal |
Customization (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Custom Job & Client Fields |
Dispatch & Scheduling (5 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Field Operations (17 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Financial (0 vs 9)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Card Readers | ||
| Commission Management | ||
| Consumer Financing | ||
| Expense Management | ||
| Invoicing | ||
| Online Payments | ||
| Payment Processing | ||
| Tipping | ||
| Workiz Expense Card |
Front Office (3 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (7 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integrations (4 vs 4)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Angi Integration | ||
| Lead Source Integrations | ||
| Partner Integrations | ||
| QuickBooks Online Integration | ||
| Thumbtack Integration |
Inventory Management (6 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Marketing (4 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Operations (0 vs 5)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Checklists | ||
| Equipment Tracking | ||
| Inventory Management | ||
| Location Tracking | ||
| Service Areas |
Payment Processing (4 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Procurement (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Purchase Orders |
Project Management (8 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Multi-day Projects | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Reporting (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Advanced Reporting |
Reporting & Analytics (7 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Sales (13 vs 6)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Estimates & Proposals | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Online Booking | ||
| Pipeline Management | ||
| Price Book | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals |
Sales Automation (1 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Sales Plays |
Sales Intelligence (1 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Convex |
Scheduling (0 vs 2)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Multi-day Jobs | ||
| Scheduling & Dispatching |
Security (0 vs 1)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Call Masking |
Service Management (4 vs 0)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Team Management (0 vs 2)
| Feature | ServiceTitan | Workiz |
|---|---|---|
| Mobile App | ||
| Subcontractors |
Unique Features
Only in ServiceTitan (110)
Accounting
Accounts Payable
AR/AP Management
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS
+ 90 more unique features
Only in Workiz (44)
Advanced Permissions
AI Answering
AI Call Insights
AI Leads Capture
Genius Scheduling
Smart Messaging
Workiz Genius AI
Ad & Source Tracking
Automations
Built-in Phone & Messages
Call Recordings & Tags
On My Way
Client CRM
Branded Client Portal
Custom Job & Client Fields
Card Readers
Commission Management
Consumer Financing
Expense Management
Online Payments
+ 24 more unique features
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