ServiceNow vs SwipedOn

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

ServiceNow offers fewer features (40 vs 71) and more integrations (26 vs 6). Starting price: ServiceNow at $65/mo vs SwipedOn at $3/mo. ServiceNow has 40 unique features while SwipedOn has 71 unique features, with 0 features in common.

ServiceNowSwipedOn
CategoryIT Service ManagementIT Service Management
Total Features4071
AI-Powered Features170
Starting Price$65/mo$3/mo
Pricing Tiers35
Integrations266
Shared Features0
Shared Integrations3
Data Quality70%90%

Feature Comparison by Category

AI & Analytics (3 vs 0)

FeatureServiceNowSwipedOn
Now Intelligence
Predictive Intelligence
ServiceNow AI

AI & Automation (1 vs 0)

FeatureServiceNowSwipedOn
Virtual Agent

AddOns (0 vs 1)

FeatureServiceNowSwipedOn
Catering AddOn

Administration (0 vs 1)

FeatureServiceNowSwipedOn
Customizable Roles and Permissions

Analytics (2 vs 0)

FeatureServiceNowSwipedOn
Performance Analytics
Process Mining

Automation (2 vs 1)

FeatureServiceNowSwipedOn
Auto Sign Out
Robotic Process Automation (RPA)
Workflow Automation

Compliance (0 vs 3)

FeatureServiceNowSwipedOn
Digital Agreements
Digital Signature Capture
Third-party Certifications

Configuration (0 vs 2)

FeatureServiceNowSwipedOn
Multiple Devices Per Location
Multiple Printers Per Location

Customer Service (1 vs 0)

FeatureServiceNowSwipedOn
Customer Service Management

Customization (0 vs 2)

FeatureServiceNowSwipedOn
Customizable Branding
Multiple Question Formats

Dashboard (0 vs 1)

FeatureServiceNowSwipedOn
Cloud-based Web Dashboard

Deliveries (0 vs 1)

FeatureServiceNowSwipedOn
Deliveries AddOn

Employee Management (0 vs 13)

FeatureServiceNowSwipedOn
Archive Employees
Auto Sign In & Out
Custom Screening Questions
Custom Sign Out Messages
Digital In Out Board
Employee Bulk Upload
Employee Profile Fields
Employee Sign In
Manual Sign In/Out
Office Roaming and Remote Working
QR Code Sign In
SwipedOn Pocket
iPad or Tablet Sign In

Feedback (1 vs 0)

FeatureServiceNowSwipedOn
Survey Management

Field Service (2 vs 0)

FeatureServiceNowSwipedOn
Field Service Management
Territory Management

Financial Management (1 vs 0)

FeatureServiceNowSwipedOn
IT Financial Management

Governance (1 vs 0)

FeatureServiceNowSwipedOn
Compliance and Governance

HR Services (1 vs 0)

FeatureServiceNowSwipedOn
Employee Service Management

IT Operations (11 vs 0)

FeatureServiceNowSwipedOn
Asset Management
Business Service Mapping
Change Management
Configuration Management Database (CMDB)
Discovery and Service Mapping
Event Management
IT Operations Management
IT Service Management (ITSM)
Incident Management
Problem Management
Release Management

Integration (1 vs 0)

FeatureServiceNowSwipedOn
API and Integrations

Integrations (0 vs 2)

FeatureServiceNowSwipedOn
Directory Integrations
Slack & Teams Notifications

Knowledge (1 vs 0)

FeatureServiceNowSwipedOn
Knowledge Management

Localization (0 vs 1)

FeatureServiceNowSwipedOn
Language Selection

Mobile (1 vs 0)

FeatureServiceNowSwipedOn
Mobile App

Multi-location Management (0 vs 3)

FeatureServiceNowSwipedOn
Location Groups
Location Specific Settings
Multi-location Dashboard

Notifications (0 vs 5)

FeatureServiceNowSwipedOn
Host Notifications
Notifications
Resource Check In Reminders
SMS Notifications
Sign In/Out Reminders

Platform (1 vs 0)

FeatureServiceNowSwipedOn
App Engine

Privacy (0 vs 1)

FeatureServiceNowSwipedOn
Data Anonymization

Procurement (2 vs 0)

FeatureServiceNowSwipedOn
Contract Lifecycle Management
Procurement

Project Management (1 vs 0)

FeatureServiceNowSwipedOn
Project Portfolio Management

Quality (1 vs 0)

FeatureServiceNowSwipedOn
Quality Management

Reliability (0 vs 1)

FeatureServiceNowSwipedOn
Offline Sign In

Reporting (0 vs 4)

FeatureServiceNowSwipedOn
Data Export
Detailed Visitor Information
Real-time Visitor Log
Resource Insights

Resource Management (0 vs 6)

FeatureServiceNowSwipedOn
Booking Settings
Desk Booking
Desk and Resource Booking
Interactive Maps
QR Scan Booking
Resource Features

Risk Management (1 vs 0)

FeatureServiceNowSwipedOn
Vendor Risk Management

Safety (0 vs 2)

FeatureServiceNowSwipedOn
Evacuation Mode
Health and Safety

Security (1 vs 7)

FeatureServiceNowSwipedOn
Data Hosting Options
Location Verification
Multi-Factor Authentication
Secure Cloud Storage
Security Operations Center (SOC)
Security and Compliance
Verification Photos
Visitor Approvals

Service Delivery (4 vs 0)

FeatureServiceNowSwipedOn
Demand Management
Request Management
Service Catalog
Service Health

Support (0 vs 4)

FeatureServiceNowSwipedOn
24/5 Live Chat Support
Bespoke Onboarding and Implementation
Customer Success Onboarding
Dedicated Account Manager

Visitor Management (0 vs 10)

FeatureServiceNowSwipedOn
Contractor Management
Custom Visitor Categories
Document Upload
ID Badge Printing
Multiple Sign In Options
Photo Capture
Preregistration & Invites
Remembered Visitors
Visitor Preboarding
Visitor Sign In

Unique Features

Only in ServiceNow (40)

Now Intelligence
Predictive Intelligence
ServiceNow AI
Virtual Agent
Performance Analytics
Process Mining
Robotic Process Automation (RPA)
Workflow Automation
Customer Service Management
Survey Management
Field Service Management
Territory Management
IT Financial Management
Compliance and Governance
Employee Service Management
API and Integrations
Asset Management
Business Service Mapping
Change Management
Configuration Management Database (CMDB)

+ 20 more unique features

Only in SwipedOn (71)

Catering AddOn
Customizable Roles and Permissions
Auto Sign Out
Digital Agreements
Digital Signature Capture
Third-party Certifications
Multiple Devices Per Location
Multiple Printers Per Location
Customizable Branding
Multiple Question Formats
Cloud-based Web Dashboard
Deliveries AddOn
Archive Employees
Auto Sign In & Out
Custom Screening Questions
Custom Sign Out Messages
Digital In Out Board
Employee Bulk Upload
Employee Profile Fields
Employee Sign In

+ 51 more unique features

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