Service Fusion vs UpKeep
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Service Fusion offers fewer features (23 vs 84) and more integrations (4 vs 3). Starting price: Service Fusion at $245/mo vs UpKeep at $20/mo. Service Fusion has 22 unique features while UpKeep has 83 unique features, with 1 features in common.
| Service Fusion | UpKeep | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 23 | 84 |
| AI-Powered Features | 2 | 10 |
| Starting Price | $245/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 4 | 3 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI Automation (0 vs 6)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Nova AI | ||
| Photo-to-Parts Creation | ||
| Smart Checklist Builder | ||
| Smart Data Cleanup | ||
| Smart Scheduler | ||
| Work Order Activity Summaries |
Accounting (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| QuickBooks Integration |
Analytics (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Reporting |
Asset Management (0 vs 10)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Asset Check In/Check Out | ||
| Asset Lifecycle Tracking | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| Custom Fields for Assets | ||
| Depreciation Tracking | ||
| Equipment Downtime Tracking | ||
| Location Management | ||
| Reliability & Downtime Tracking | ||
| Warranty Tracking |
Automation (0 vs 1)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Workflow Automation |
Billing (2 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Invoicing & Payments | ||
| Progressive Billing & Recurring Invoicing |
CRM (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Customer Management |
Communication (2 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Integrated Voice & Text | ||
| Text Messaging Alerts |
Compliance (0 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Full Auditability | ||
| OSHA Compliance Logging | ||
| Signature Capture |
Core Operations (0 vs 1)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Work Order Management |
Customer Engagement (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Customer Web Portal |
Documentation (3 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Custom Documents | ||
| Job Photo Uploads | ||
| eSign Documents |
Enterprise (0 vs 1)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Multi-Site Module Support |
Extensibility (0 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Studio App Builder | ||
| Studio App Marketplace | ||
| UpKeep Studio |
Financial Analysis (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Job Costing |
Fleet Management (0 vs 5)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Digital Vehicle Inspections | ||
| UpKeep Fleet | ||
| VIN Lookup | ||
| Vehicle History | ||
| Vehicle Telematics Integration |
Fleet Tracking (2 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| GPS Fleet Tracking | ||
| GPS Tracking |
Integration (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Open API Integration |
Integrations (0 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| API Access | ||
| Business Integrations | ||
| Custom Integrations |
Inventory (1 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Inventory Management | ||
| Multiple Inventory Lines | ||
| Parts & Inventory Management |
IoT (0 vs 8)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| 4G LTE Cellular Gateway | ||
| Current Sensors | ||
| Humidity Sensors | ||
| IoT Sensors | ||
| Temperature Sensors | ||
| UpKeep Edge | ||
| Vibration Sensors | ||
| Water Detection |
Maintenance (0 vs 1)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Preventive Maintenance Scheduling |
Mobile (1 vs 2)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Mobile Offline Mode | ||
| Mobile-First CMMS | ||
| Technician Mobile App |
Notifications (0 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Daily Email Digest | ||
| Email Notifications | ||
| Push Notifications |
Operations (0 vs 17)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Barcode Scanning | ||
| Custom Work Order Categories | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| External Request Portal | ||
| File Upload | ||
| Internal Work Requests | ||
| Maintenance Checklists | ||
| Maintenance Services Marketplace | ||
| Meter Reading Software | ||
| Purchase Order Management | ||
| QR Codes | ||
| Request Management | ||
| Teams | ||
| Time & Labor Tracking |
Payments (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Payment Processing |
Project Management (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Project Management |
Quoting (2 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Estimate Creation | ||
| Estimate Options |
Reporting (0 vs 8)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Analytics & Reporting | ||
| Asset Downtime Reports | ||
| Custom Dashboards | ||
| Equipment Reliability Reports | ||
| Itemized Time Reporting | ||
| Parts Consumption Reports | ||
| Requests Analysis | ||
| User Login Reports |
Safety (0 vs 4)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| AI-Powered CAPAs | ||
| Safety Event Reporting | ||
| UpKeep EHS | ||
| Voice-to-Text Reporting |
Scheduling (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Scheduling & Dispatching |
Security (0 vs 3)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Custom Roles | ||
| Enterprise Security | ||
| SSO & Custom Roles |
Training (0 vs 2)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| Certification Tracking | ||
| Learning Management Software |
VoIP (1 vs 0)
| Feature | Service Fusion | UpKeep |
|---|---|---|
| ServiceCall.ai |
Unique Features
Only in Service Fusion (22)
QuickBooks Integration
Reporting
Invoicing & Payments
Progressive Billing & Recurring Invoicing
Integrated Voice & Text
Text Messaging Alerts
Customer Management
Customer Web Portal
Custom Documents
eSign Documents
Job Photo Uploads
Job Costing
GPS Fleet Tracking
GPS Tracking
Open API Integration
Technician Mobile App
Payment Processing
Project Management
Estimate Creation
Estimate Options
+ 2 more unique features
Only in UpKeep (83)
Nova AI
Photo-to-Parts Creation
Smart Checklist Builder
Smart Data Cleanup
Smart Scheduler
Work Order Activity Summaries
Asset Check In/Check Out
Asset Lifecycle Tracking
Asset Management
Custom Asset Statuses
Custom Fields for Assets
Depreciation Tracking
Equipment Downtime Tracking
Location Management
Reliability & Downtime Tracking
Warranty Tracking
Workflow Automation
Full Auditability
OSHA Compliance Logging
Signature Capture
+ 63 more unique features
Want to build your own alternative to Service Fusion or UpKeep?
Analyze it with Reap