Service Fusion vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Service Fusion offers fewer features (23 vs 113) and fewer integrations (4 vs 7). Starting price: Service Fusion at $245/mo vs ServiceTitan at Contact Sales. Service Fusion has 19 unique features while ServiceTitan has 109 unique features, with 4 features in common.
| Service Fusion | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 23 | 113 |
| AI-Powered Features | 2 | 4 |
| Starting Price | $245/mo | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 4 | 7 |
| Shared Features | 4 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
Accounting (1 vs 10)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| QuickBooks Integration | ||
| Three-Way Matching | ||
| Transaction Hub |
Analytics (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Reporting |
Automation (0 vs 2)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers |
Billing (2 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Invoicing & Payments | ||
| Progressive Billing & Recurring Invoicing |
Business Management (0 vs 3)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (1 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Management | ||
| Customer Relationship Management | ||
| Deal Tracking |
Communication (2 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Integrated Voice & Text | ||
| Text Messaging Alerts | ||
| Two Way SMS |
Customer Engagement (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Customer Web Portal |
Customer Experience (0 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Dispatch & Scheduling (0 vs 5)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Documentation (3 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Custom Documents | ||
| Job Photo Uploads | ||
| eSign Documents |
Field Operations (0 vs 17)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Optimized Routing | ||
| Real-time Technician Tracking | ||
| Service Tasking |
Financial Analysis (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Job Costing |
Fleet Tracking (2 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| GPS Fleet Tracking | ||
| GPS Tracking |
Front Office (0 vs 3)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Integration (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Open API Integration |
Integrations (0 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| API | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Inventory Management |
Inventory Management (0 vs 6)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
Marketing (0 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Marketing | ||
| Marketing Pro |
Mobile (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Technician Mobile App |
Payment Processing (0 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Payments (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Payment Processing |
Project Management (1 vs 8)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Quoting (2 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Estimate Creation | ||
| Estimate Options |
Reporting & Analytics (0 vs 7)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Sales (0 vs 13)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales Automation (0 vs 1)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Convex |
Scheduling (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Scheduling & Dispatching |
Service Management (0 vs 4)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
VoIP (1 vs 0)
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| ServiceCall.ai |
Unique Features
Only in Service Fusion (19)
QuickBooks Integration
Invoicing & Payments
Progressive Billing & Recurring Invoicing
Integrated Voice & Text
Text Messaging Alerts
Customer Management
Customer Web Portal
Custom Documents
eSign Documents
Job Photo Uploads
GPS Fleet Tracking
Open API Integration
Inventory Management
Technician Mobile App
Payment Processing
Estimate Creation
Estimate Options
Scheduling & Dispatching
ServiceCall.ai
Only in ServiceTitan (109)
Accounting
Accounts Payable
AR/AP Management
Invoicing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS
+ 89 more unique features
View Service Fusion details View ServiceTitan details Service Fusion alternatives ServiceTitan alternatives
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