ServiceBridge vs Workiz
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceBridge offers more features (55 vs 47). Both start at Contact Sales. ServiceBridge has 53 unique features while Workiz has 45 unique features, with 2 features in common.
| ServiceBridge | Workiz | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 47 |
| AI-Powered Features | 0 | 6 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 0 |
| Integrations | 4 | 4 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 60% |
Feature Comparison by Category
AI (0 vs 6)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| AI Answering | ||
| AI Call Insights | ||
| AI Leads Capture | ||
| Genius Scheduling | ||
| Smart Messaging | ||
| Workiz Genius AI |
API (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Public API |
Account Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| National Accounts |
Accounting Integration (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| QuickBooks Online Integration |
Administration (0 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Advanced Permissions |
Analytics (2 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Ad & Source Tracking | ||
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Tracking (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Asset Management |
Automation (0 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Automations |
Billing (3 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Brand Consistency |
CRM (1 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Client CRM | ||
| Customer Management |
Communication (2 vs 3)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Built-in Phone & Messages | ||
| Call Recordings & Tags | ||
| Customer-Facing and Private Notes | ||
| Notifications | ||
| On My Way |
Contract Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Service Contracts |
Customer Communication (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Customer Portal |
Customer Portal (0 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Branded Client Portal |
Customization (2 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates | ||
| Custom Job & Client Fields |
Dispatching (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Dispatching |
Documentation (2 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Financial (0 vs 9)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Card Readers | ||
| Commission Management | ||
| Consumer Financing | ||
| Expense Management | ||
| Invoicing | ||
| Online Payments | ||
| Payment Processing | ||
| Tipping | ||
| Workiz Expense Card |
Fleet Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (3 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Integrations (0 vs 4)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Angi Integration | ||
| Lead Source Integrations | ||
| QuickBooks Online Integration | ||
| Thumbtack Integration |
Inventory Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Products & Services |
Job Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Work Orders |
Location Services (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Drop a Pin |
Location Tracking (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| GPS Tracking |
Mapping (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Integrated Map |
Media (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Monitoring (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Real-Time Job Status |
Operations (0 vs 5)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Checklists | ||
| Equipment Tracking | ||
| Inventory Management | ||
| Location Tracking | ||
| Service Areas |
Payment Processing (3 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Commissions |
Pricing (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Custom Pricing |
Procurement (0 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Purchase Orders |
Project Management (1 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Multi-day Projects | ||
| Project Management |
Quoting (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Estimates |
Reporting (2 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Advanced Reporting | ||
| Custom Reports | ||
| Invoice Report |
Reviews (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Customer Reviews |
Sales (0 vs 6)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Estimates & Proposals | ||
| Online Booking | ||
| Price Book | ||
| Reserve with Google | ||
| Sales Proposals | ||
| Service Plans |
Scheduling (3 vs 2)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Multi-day Jobs | ||
| Schedule Viewing | ||
| Scheduling | ||
| Scheduling & Dispatching |
Security (1 vs 1)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Call Masking | ||
| Roles & Permissions |
Support (4 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Sync (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Fast Syncing |
Task Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| To Do List |
Team Management (0 vs 2)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Mobile App | ||
| Subcontractors |
Territory Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Territory Management |
Time Management (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Availability Tracking |
Time Tracking (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Timesheets |
Training (1 vs 0)
| Feature | ServiceBridge | Workiz |
|---|---|---|
| Training Sessions |
Unique Features
Only in ServiceBridge (53)
National Accounts
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
Mandated Settings
+ 33 more unique features
Only in Workiz (45)
Advanced Permissions
AI Answering
AI Call Insights
AI Leads Capture
Genius Scheduling
Smart Messaging
Workiz Genius AI
Ad & Source Tracking
Automations
Built-in Phone & Messages
Call Recordings & Tags
On My Way
Client CRM
Branded Client Portal
Custom Job & Client Fields
Card Readers
Commission Management
Consumer Financing
Expense Management
Online Payments
+ 25 more unique features
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