ServiceBridge vs Service Fusion
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceBridge offers more features (55 vs 23). Starting price: ServiceBridge at Contact Sales vs Service Fusion at $245/mo. ServiceBridge has 52 unique features while Service Fusion has 20 unique features, with 3 features in common.
| ServiceBridge | Service Fusion | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 55 | 23 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | $245/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 4 | 4 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 70% |
Feature Comparison by Category
API (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Public API |
Account Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| National Accounts |
Accounting (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| QuickBooks Integration |
Accounting Integration (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| QuickBooks Online Integration |
Analytics (2 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking | ||
| Reporting |
Asset Tracking (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Asset Management |
Billing (3 vs 2)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Invoicing & Payments | ||
| Past Due Invoice Notifications | ||
| Progressive Billing & Recurring Invoicing |
Branding (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Brand Consistency |
CRM (1 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Customer Management |
Communication (2 vs 2)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Integrated Voice & Text | ||
| Notifications | ||
| Text Messaging Alerts |
Contract Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Service Contracts |
Customer Communication (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Customer Portal |
Customer Engagement (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Customer Web Portal |
Customization (2 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Custom Fields | ||
| Custom Forms & Templates |
Dispatching (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Dispatching |
Documentation (2 vs 3)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Custom Documents | ||
| Job Photo Uploads | ||
| Signature Capture | ||
| Sketches and Drawings | ||
| eSign Documents |
Financial Analysis (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Job Costing |
Fleet Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Vehicle Maintenance Monitoring |
Fleet Tracking (0 vs 2)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| GPS Fleet Tracking | ||
| GPS Tracking |
Franchise Management (3 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Integration (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Open API Integration |
Inventory (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Inventory Management |
Inventory Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Products & Services |
Job Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Work Orders |
Location Services (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Drop a Pin |
Location Tracking (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| GPS Tracking |
Mapping (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Integrated Map |
Media (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Technician Mobile App |
Monitoring (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Real-Time Job Status |
Payment Processing (3 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payments (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Payment Processing |
Payroll (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Commissions |
Pricing (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Custom Pricing |
Project Management (1 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Project Management |
Quoting (1 vs 2)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Estimate Creation | ||
| Estimate Options | ||
| Estimates |
Reporting (2 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Custom Reports | ||
| Invoice Report |
Reviews (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Customer Reviews |
Scheduling (3 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling | ||
| Scheduling & Dispatching |
Security (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Roles & Permissions |
Support (4 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Chat Support | ||
| Email Support | ||
| Help Documentation | ||
| Phone Support |
Sync (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Fast Syncing |
Task Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| To Do List |
Territory Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Territory Management |
Time Management (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Availability Tracking |
Time Tracking (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Timesheets |
Training (1 vs 0)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| Training Sessions |
VoIP (0 vs 1)
| Feature | ServiceBridge | Service Fusion |
|---|---|---|
| ServiceCall.ai |
Unique Features
Only in ServiceBridge (52)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Asset Management
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
+ 32 more unique features
Only in Service Fusion (20)
QuickBooks Integration
Reporting
Invoicing & Payments
Progressive Billing & Recurring Invoicing
Integrated Voice & Text
Text Messaging Alerts
Customer Web Portal
Custom Documents
eSign Documents
Job Photo Uploads
Job Costing
GPS Fleet Tracking
Open API Integration
Inventory Management
Technician Mobile App
Payment Processing
Estimate Creation
Estimate Options
Scheduling & Dispatching
ServiceCall.ai
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