SAP Concur vs TrueLoyal

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

SAP Concur offers fewer features (42 vs 63) and more integrations (30 vs 3). Starting price: SAP Concur at $8/mo vs TrueLoyal at Contact Sales. SAP Concur has 42 unique features while TrueLoyal has 63 unique features, with 0 features in common.

SAP ConcurTrueLoyal
CategoryFinancial ManagementFinancial Management
Total Features4263
AI-Powered Features1611
Starting Price$8/moContact Sales
Pricing Tiers41
Integrations303
Shared Features0
Shared Integrations0
Data Quality71%90%

Feature Comparison by Category

AI (7 vs 5)

FeatureSAP ConcurTrueLoyal
AI-Powered Loyalty
Chatbot Assistance
Churn Prediction
Cohort of One
Duplicate Detection
Expense Matching
Fraud Detection
Invoice Duplicate Prevention
Natural Language Audience Discovery
Predictive Consumer Insights
Predictive Spend Analytics
Receipt Recognition

Admin (2 vs 0)

FeatureSAP ConcurTrueLoyal
Employee Directory
Role-Based Access Control

Analytics (3 vs 0)

FeatureSAP ConcurTrueLoyal
Analytics & Insights
Budget Tracking
Intelligent Spend Visibility

Communications (0 vs 1)

FeatureSAP ConcurTrueLoyal
Email & SMS

Compliance (6 vs 0)

FeatureSAP ConcurTrueLoyal
Attendee Management
Audit Reports
Compliance Engine
GDPR Compliance
GST/HST/VAT Recovery
Policy Management

Core (10 vs 0)

FeatureSAP ConcurTrueLoyal
Advance Management
Cost Center Allocation
Currency Conversion
Data Export
Employee Reimbursement
Expense Management
Invoice Management
Mobile App
Payment Processing
Travel Management

Core Platform (0 vs 7)

FeatureSAP ConcurTrueLoyal
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program

Customization (1 vs 0)

FeatureSAP ConcurTrueLoyal
Custom Fields

Data Analytics (0 vs 2)

FeatureSAP ConcurTrueLoyal
Cross-channel Progressive Profiling
Zero & First Party Data

Data Capture (0 vs 2)

FeatureSAP ConcurTrueLoyal
High-fidelity Transaction Data
Receipt Scanning

Developer Tools (0 vs 1)

FeatureSAP ConcurTrueLoyal
API Docs

Engagement (0 vs 9)

FeatureSAP ConcurTrueLoyal
Advocacy Communities
Engage Beyond Transactions
Gamification
In-Store Incentives
Personalization
Product Sampling
Ratings & Reviews
Surveys & Polls
User-Generated Content

Gamification (0 vs 1)

FeatureSAP ConcurTrueLoyal
Streaks

Infrastructure (0 vs 1)

FeatureSAP ConcurTrueLoyal
Scalability

Integration (1 vs 0)

FeatureSAP ConcurTrueLoyal
API Access

Integrations (0 vs 1)

FeatureSAP ConcurTrueLoyal
Social Commerce

Invoice (1 vs 0)

FeatureSAP ConcurTrueLoyal
Three-Way Matching

Mobile (2 vs 0)

FeatureSAP ConcurTrueLoyal
Mobile Receipt Capture
Mobile-First Design

Personalization (0 vs 2)

FeatureSAP ConcurTrueLoyal
One-To-One Personalization
Segmentation and Personalization

Program Types (0 vs 11)

FeatureSAP ConcurTrueLoyal
Behavior-Based Loyalty
Cashback Loyalty
Earn & Burn Loyalty
Experiential Loyalty
Gamified Loyalty
Multi-Brand Loyalty
Partnered Loyalty
Points-Based Loyalty
Referral Loyalty
Subscription-Based Loyalty
Tiered Loyalty

Reporting (0 vs 1)

FeatureSAP ConcurTrueLoyal
Advanced Reports

Scalability (0 vs 1)

FeatureSAP ConcurTrueLoyal
Multi-Region Loyalty

Security (1 vs 3)

FeatureSAP ConcurTrueLoyal
Compliance
Role Based Access
Security
Single Sign-On

Services (0 vs 14)

FeatureSAP ConcurTrueLoyal
Continuous Performance Evaluation
Data & Analytics
Data Analysis Service
Data-Driven Program Design
Financial Modeling
Impact Analysis
Loyalty Market Research
Loyalty Program Strategy
Managed Insights
Onboarding Assistance
Optimized Commercial Modeling
Program Operations & Management
Quarterly Business Review
Strategic Consulting

Travel (4 vs 0)

FeatureSAP ConcurTrueLoyal
Per Diem Management
Travel Booking Engine
Travel Consolidation
Travel Policy Enforcement

User Experience (0 vs 1)

FeatureSAP ConcurTrueLoyal
Loyalty App & Microsite

Vendor (1 vs 0)

FeatureSAP ConcurTrueLoyal
Supplier Invoice Portal

Workflow (3 vs 0)

FeatureSAP ConcurTrueLoyal
Approval Workflows
Delegate Approvers
Real-Time Approvals

Unique Features

Only in SAP Concur (42)

Employee Directory
Role-Based Access Control
Chatbot Assistance
Duplicate Detection
Expense Matching
Fraud Detection
Invoice Duplicate Prevention
Predictive Spend Analytics
Receipt Recognition
Analytics & Insights
Budget Tracking
Intelligent Spend Visibility
Attendee Management
Audit Reports
Compliance Engine
GDPR Compliance
GST/HST/VAT Recovery
Policy Management
Advance Management
Cost Center Allocation

+ 22 more unique features

Only in TrueLoyal (63)

AI-Powered Loyalty
Churn Prediction
Cohort of One
Natural Language Audience Discovery
Predictive Consumer Insights
Email & SMS
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program
Cross-channel Progressive Profiling
Zero & First Party Data
High-fidelity Transaction Data
Receipt Scanning
API Docs
Advocacy Communities
Engage Beyond Transactions

+ 43 more unique features

Want to build your own alternative to SAP Concur or TrueLoyal?

Analyze it with Reap