Salesmate vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesmate offers more features (108 vs 41) and fewer integrations (22 vs 25). Starting price: Salesmate at $23/mo vs SugarCRM at $65/mo. Salesmate has 106 unique features while SugarCRM has 39 unique features, with 2 features in common.
| Salesmate | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 108 | 41 |
| AI-Powered Features | 17 | 5 |
| Starting Price | $23/mo | $65/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 22 | 25 |
| Shared Features | 2 | |
| Shared Integrations | 6 | |
| Data Quality | 100% | 71% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| AI Insights | ||
| Relationship Intelligence |
AI & Automation (11 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Access (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Mobile App | ||
| Multi-Language Support |
Activity Management (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Team Management |
Analytics (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Forecasting | ||
| Reports & Analytics |
Automation (6 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Auto Assignments | ||
| Extra Smart Flow Credits | ||
| Process Automation | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue | ||
| Workflow Automation |
Calendar (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Calendar Management |
Call Management (9 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (1 vs 1)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Team Collaboration | ||
| Team Inbox |
Communication (3 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Contact Management (3 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Content (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Document Management | ||
| Knowledge Base |
Core (0 vs 7)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Account Management | ||
| Activity Management | ||
| Advanced Filtering | ||
| Advanced Search | ||
| Bulk Operations | ||
| Calendar & Scheduling | ||
| Contact Management |
Customization (7 vs 1)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Fields & Modules | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Data Import/Export | ||
| Duplicate Detection |
Data Management (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Custom Duplicate Management |
Document Management (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Documents |
Email Analytics (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Email Metrics |
Email Integration (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| 2-Way Email Sync |
Email Management (6 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Email Campaign |
Infrastructure (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Dedicated IP |
Integration (0 vs 4)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Social Media Integration | ||
| Web Services |
Lead Capture (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (3 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Email Campaign Management | ||
| Marketing Campaigns |
Marketing Analytics (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Marketing Insights |
Marketing Automation (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| AB Testing |
Messaging (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Mobile CRM |
Productivity (0 vs 1)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Real-Time Notifications |
Reporting & Analytics (13 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales (0 vs 7)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Lead Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Proposal Management | ||
| Quote Generation | ||
| Sales Pipeline | ||
| Territory Management |
Sales Management (5 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (2 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security (0 vs 4)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Audit Trail | ||
| Backup & Recovery | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Security & Compliance (1 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Audit Logs |
Security & Permissions (4 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Service (0 vs 2)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Contract Management | ||
| Service Management |
Support & Training (4 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (3 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (6 vs 0)
| Feature | Salesmate | SugarCRM |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in Salesmate (106)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 86 more unique features
Only in SugarCRM (39)
Mobile App
Multi-Language Support
AI Insights
Relationship Intelligence
Forecasting
Reports & Analytics
Process Automation
Workflow Automation
Team Collaboration
Document Management
Knowledge Base
Account Management
Activity Management
Advanced Filtering
Advanced Search
Bulk Operations
Calendar & Scheduling
Custom Fields & Modules
Data Import/Export
Duplicate Detection
+ 19 more unique features
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