RingCentral vs Webex
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers fewer features (44 vs 47) and more integrations (30 vs 5). Starting price: RingCentral at $10/mo vs Webex at Free. RingCentral has 43 unique features while Webex has 46 unique features, with 1 features in common.
| RingCentral | Webex | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 44 | 47 |
| AI-Powered Features | 6 | 8 |
| Starting Price | $10/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 30 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 72% | 80% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| AI Assistant | ||
| Camera Intelligence | ||
| Webex AI |
Administration (2 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Admin Controls | ||
| User Provisioning |
Analytics (5 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Call Analytics | ||
| Custom Reports | ||
| Quality Assurance Tools | ||
| Sentiment Analysis | ||
| Supervisor Dashboard |
Audio (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Advanced Noise Cancellation |
Calling (0 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| PSTN Calling | ||
| Toll Dial-in Numbers | ||
| VoIP |
Collaboration (0 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Screen Sharing with Annotation | ||
| Whiteboarding |
Core Communication (0 vs 5)
| Feature | RingCentral | Webex |
|---|---|---|
| Calling | ||
| Meetings | ||
| Messaging | ||
| Unlimited Meetings | ||
| Video Messaging |
Customer Experience (0 vs 5)
| Feature | RingCentral | Webex |
|---|---|---|
| AI Agent | ||
| AI Assistant for Contact Center | ||
| CPaaS | ||
| Cloud Contact Center | ||
| Workforce Optimization |
Devices (0 vs 13)
| Feature | RingCentral | Webex |
|---|---|---|
| B&O Cisco 950 | ||
| Cameras | ||
| Ceiling Microphone Pro | ||
| Desk Devices | ||
| Desk Phone 9800 Series | ||
| Desk Pro G2 | ||
| Digital Whiteboards | ||
| Headsets | ||
| Phones | ||
| Room Devices | ||
| Room Kit Pro G2 | ||
| Room Vision PTZ | ||
| RoomOS |
Directory (2 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Company Directory | ||
| Contact Management |
Engagement (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Polling |
Events & Broadcasting (0 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Events | ||
| Webinars |
Integration (1 vs 3)
| Feature | RingCentral | Webex |
|---|---|---|
| API & Webhooks | ||
| App Hub | ||
| Calendar Service Integration | ||
| Interoperability |
Management (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Control Hub |
Meetings (7 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Meeting Calendar Integration | ||
| Meeting Recordings | ||
| Meeting Transcription | ||
| Screen Sharing | ||
| Video Conferencing | ||
| Virtual Meeting Rooms | ||
| Whiteboarding |
Messaging (3 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Business SMS | ||
| Fax Management | ||
| Team Messaging |
Mobile (1 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Mobile App |
Presence (2 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Do Not Disturb | ||
| Presence Synchronization |
Recording (0 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Cloud Recording | ||
| Local Recording |
Security (3 vs 2)
| Feature | RingCentral | Webex |
|---|---|---|
| Advanced Security | ||
| Compliance Recording | ||
| Encryption | ||
| FedRAMP Authorization | ||
| Two-Factor Authentication |
Support (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Basic Support |
Technology (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| AV over IP for Conferencing |
Video (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Video by Vidcast |
Voice (18 vs 0)
| Feature | RingCentral | Webex |
|---|---|---|
| Auto Attendant | ||
| Call Forwarding | ||
| Call Monitoring | ||
| Call Queue Management | ||
| Call Recording | ||
| Call Routing Rules | ||
| Call Screening | ||
| Call Transcription | ||
| Call Transfer & Park | ||
| Call Whisper | ||
| Cloud Phone System | ||
| Conference Bridge | ||
| Interactive Voice Response | ||
| Scheduled Calls | ||
| Shared Voicemail |
Workspace Management (0 vs 1)
| Feature | RingCentral | Webex |
|---|---|---|
| Workspace Designer |
Unique Features
Only in RingCentral (43)
Admin Controls
User Provisioning
Call Analytics
Custom Reports
Quality Assurance Tools
Sentiment Analysis
Supervisor Dashboard
Company Directory
Contact Management
API & Webhooks
Meeting Calendar Integration
Meeting Recordings
Meeting Transcription
Screen Sharing
Video Conferencing
Virtual Meeting Rooms
Business SMS
Fax Management
Team Messaging
Mobile App
+ 23 more unique features
Only in Webex (46)
AI Assistant
Camera Intelligence
Webex AI
Advanced Noise Cancellation
PSTN Calling
Toll Dial-in Numbers
VoIP
Screen Sharing with Annotation
Calling
Meetings
Messaging
Unlimited Meetings
Video Messaging
AI Agent
AI Assistant for Contact Center
Cloud Contact Center
CPaaS
Workforce Optimization
B&O Cisco 950
Cameras
+ 26 more unique features
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