ReviewInc vs Riverside

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

ReviewInc offers more features (121 vs 41) and fewer integrations (7 vs 29). Starting price: ReviewInc at Contact Sales vs Riverside at $24/mo. ReviewInc has 120 unique features while Riverside has 40 unique features, with 1 features in common.

ReviewIncRiverside
CategorySocial Media ManagementSocial Media Management
Total Features12141
AI-Powered Features154
Starting PriceContact Sales$24/mo
Pricing Tiers44
Integrations729
Shared Features1
Shared Integrations3
Data Quality90%71%

Feature Comparison by Category

AI (5 vs 0)

FeatureReviewIncRiverside
AI Sentiment Analysis
AI-assisted Review Requests and Replies
AI-created Social Posts and Images
Phrase Analysis
Sentiment Analysis

Access (0 vs 1)

FeatureReviewIncRiverside
Guest Links

Administration (2 vs 0)

FeatureReviewIncRiverside
Customized User Access Levels
Unlimited Users

Amplification (2 vs 0)

FeatureReviewIncRiverside
Multi-platform Review Sharing
Testimonials Widgets

Analysis (1 vs 0)

FeatureReviewIncRiverside
Smart Visibility Analysis

Analytics (4 vs 1)

FeatureReviewIncRiverside
Identify Sentiment Shifts
Quality Analytics
SEO Impact Analysis
Track Ratings Over Time
Trend Analysis

Audio (0 vs 1)

FeatureReviewIncRiverside
Dolby Digital Audio

Automation (8 vs 0)

FeatureReviewIncRiverside
Auto Responder/Response Library
Auto Response Rules
Auto Sharing of Reviews
Auto-filter Spammy Reviews
Auto-share Reviews to Microsite
Fix Broken Links
Refresh Listings Regularly
Review Site Links Based on Smart Rules

Branding (0 vs 1)

FeatureReviewIncRiverside
Watermarking

Collaboration (0 vs 4)

FeatureReviewIncRiverside
Chat Widget
Screen Sharing
Silent Waiting Room
Team Collaboration

Collection (6 vs 0)

FeatureReviewIncRiverside
Automated Review Requests
QR Code and NFC Tags
QR Codes
Review Generation
Targeted Review Requests
Visual Preview of Review Flow

Communication (5 vs 0)

FeatureReviewIncRiverside
Assigned Toll-free 800 SMS Number
Centralized Email and Texting
Contactless Check-in Tools
Email and Text Messaging
Web-based Forms

Competitive Analysis (1 vs 0)

FeatureReviewIncRiverside
Competitor Ranking

Customization (1 vs 1)

FeatureReviewIncRiverside
Custom Branding
Location Specific Customization

Dashboard (3 vs 0)

FeatureReviewIncRiverside
Interact with Dashboard Widgets
Real-time Updates
User Customizable Dashboard

Data Management (2 vs 0)

FeatureReviewIncRiverside
Centralized Data Hub
Keep Listings Consistent

Data Quality (1 vs 0)

FeatureReviewIncRiverside
Faulty Email Address Correction

Display (4 vs 0)

FeatureReviewIncRiverside
Picture Testimonials
Review Microsite
Review Widgets
Video Testimonials

Distribution (0 vs 4)

FeatureReviewIncRiverside
Live Streaming
One-Click Social Sharing
Podcast Hosting
SEO-Optimized Pages

Export (0 vs 2)

FeatureReviewIncRiverside
Automatic Download
Ultra HD Export

Forms (3 vs 0)

FeatureReviewIncRiverside
Customizable Forms
Geolocation Auto-sensing Forms
Paperless Check-in

Infrastructure (1 vs 0)

FeatureReviewIncRiverside
High Availability Architecture

Integration (11 vs 2)

FeatureReviewIncRiverside
API Access
Custom Inbound Integrations
Custom Third Party Integrations
Direct Integrations
Facebook Partner Integration
Google Partner Integration
Hootsuite Integration
ModMed Integration
Salesforce Integration
Secure Custom API Access
ServiceTitan Integration
Webhook Support
Zapier Integration

Lead Management (1 vs 0)

FeatureReviewIncRiverside
Lead Generation Scoring

Listings (3 vs 0)

FeatureReviewIncRiverside
Access All Listings in One Dashboard
Get Listed on Directories
Sync Business Info to Multiple Sites

Local SEO (2 vs 0)

FeatureReviewIncRiverside
Improve Local Search Visibility
Local Business Listing Management

Localization (1 vs 0)

FeatureReviewIncRiverside
24 Different Languages

Location (1 vs 0)

FeatureReviewIncRiverside
Geo-fencing

Marketing (5 vs 0)

FeatureReviewIncRiverside
Custom Email Campaigns
Custom Text Campaigns
Drip Campaign
Interactive Text Campaigns
Run Multiple Campaigns at Once

Metrics (2 vs 0)

FeatureReviewIncRiverside
Measure ROI
Net Promoter Score

Mobile (3 vs 0)

FeatureReviewIncRiverside
Mobile Friendly Interface
Mobile Kiosks
Mobile Responsive Dashboard

Monitoring (2 vs 0)

FeatureReviewIncRiverside
Real-time Alerts and Updates
Review Monitoring

Multi-location (1 vs 0)

FeatureReviewIncRiverside
Multiple Business Locations Support

Notifications (1 vs 0)

FeatureReviewIncRiverside
Review Alerts

Organization (0 vs 4)

FeatureReviewIncRiverside
Automated Chapters
Multiple Workspace Support
Speaker Notes
Video Chapters

Performance (0 vs 1)

FeatureReviewIncRiverside
Network Optimization

Post-Production (0 vs 4)

FeatureReviewIncRiverside
AI Show Notes
AI Transcription
AI-Powered Clips
Batch Processing

Recording (0 vs 3)

FeatureReviewIncRiverside
HD Video Recording
Lossless Audio
Multi-Guest Recording

Reliability (0 vs 1)

FeatureReviewIncRiverside
99.9% Uptime SLA

Reporting (12 vs 0)

FeatureReviewIncRiverside
Automated Email Reports
Basic Filters
Campaign Effectiveness Reports
Custom Filters
Customizable Report Colors
Detailed Reputation Reporting
Lead Source Scoring and Reports
Listing Consistency Reports
Local Search Insights and Ranking Reports
Location/Regional Based Reports
Schedule User Reports
Schedule and Email Dashboard

Review Management (2 vs 0)

FeatureReviewIncRiverside
Reply to Google and Facebook Reviews
Response Creator

Scheduling (0 vs 2)

FeatureReviewIncRiverside
Automatic Email Reminders
Guest Availability Calendar

Security (8 vs 5)

FeatureReviewIncRiverside
Activity Logs
Anti-spam Resistant
Data Encryption at Rest
Data Encryption in Transit
Double Encrypted Passwords
HIPAA Compliance
ISO 27001 Compliance
Multi-factor Authentication
Recording Lock
Role-Based Permissions
SOC 2 Compliance
SOC2 Compliance
Secure Download Links

Service (1 vs 0)

FeatureReviewIncRiverside
Done-For-You Service

Social Media (5 vs 0)

FeatureReviewIncRiverside
Facebook Posts
Google Posts
One-click Social Sharing
Social Media Engagement Tools
Testimonial Widget on Facebook Page

Storage (0 vs 1)

FeatureReviewIncRiverside
Cloud Storage

Support (3 vs 1)

FeatureReviewIncRiverside
One-on-one Onboarding
Priority Support
US Based Support Team
Webinars and Training Videos

Team Management (1 vs 0)

FeatureReviewIncRiverside
Assign Reviews to Team Members

Tracking (3 vs 0)

FeatureReviewIncRiverside
Associate Reviews to Employees
Tag and Track Private Feedback Responses
Tag and Track Review Handling

Video Effects (0 vs 2)

FeatureReviewIncRiverside
Background Blur
Virtual Backgrounds

Visualization (1 vs 0)

FeatureReviewIncRiverside
Custom Journey Visualizations

Workflow (3 vs 0)

FeatureReviewIncRiverside
Customizable Customer Journey
Customizable Workflow Event Triggers
Stage Actions

Unique Features

Only in ReviewInc (120)

Customized User Access Levels
Unlimited Users
AI Sentiment Analysis
AI-assisted Review Requests and Replies
AI-created Social Posts and Images
Phrase Analysis
Sentiment Analysis
Multi-platform Review Sharing
Testimonials Widgets
Smart Visibility Analysis
Identify Sentiment Shifts
SEO Impact Analysis
Track Ratings Over Time
Trend Analysis
Auto Responder/Response Library
Auto Response Rules
Auto Sharing of Reviews
Auto-filter Spammy Reviews
Auto-share Reviews to Microsite
Fix Broken Links

+ 100 more unique features

Only in Riverside (40)

Guest Links
Quality Analytics
Dolby Digital Audio
Watermarking
Chat Widget
Screen Sharing
Silent Waiting Room
Team Collaboration
Custom Branding
Live Streaming
Podcast Hosting
SEO-Optimized Pages
Automatic Download
Ultra HD Export
API Access
Webhook Support
Automated Chapters
Multiple Workspace Support
Speaker Notes
Video Chapters

+ 20 more unique features

Want to build your own alternative to ReviewInc or Riverside?

Analyze it with Reap