Reply.io vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reply.io offers fewer features (58 vs 108) and fewer integrations (6 vs 22). Starting price: Reply.io at $49/mo vs Salesmate at $23/mo. Reply.io has 57 unique features while Salesmate has 107 unique features, with 1 features in common.
| Reply.io | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 58 | 108 |
| AI-Powered Features | 13 | 17 |
| Starting Price | $49/mo | $23/mo |
| Pricing Tiers | 18 | 4 |
| Integrations | 6 | 22 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 100% |
Feature Comparison by Category
AI (13 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| 24/7 Operations | ||
| AI Agents for Prospects | ||
| AI Generated Responses | ||
| AI Generated Sequences | ||
| AI Hyper-Personalization | ||
| AI SDR (Smart Audience Suggestion) | ||
| AI Variables | ||
| AI Voicemails on LinkedIn | ||
| AI-Trained Re-engagement | ||
| AI-Trained Responses | ||
| Autopilot & Copilot Modes | ||
| Custom AI Playbooks and Prompt Engineering | ||
| Hyper-Personalized LinkedIn Voicemails |
AI & Automation (0 vs 11)
| Feature | Reply.io | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Activity Management (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (1 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Role-Based Access Control | ||
| Team Management |
Agency Management (3 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Multi-workspace Account Structure | ||
| Unlimited Clients & Users | ||
| White-label Option |
Automation (5 vs 6)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Calls & SMS Automation | ||
| Email Automation | ||
| Extra Smart Flow Credits | ||
| LinkedIn Automation | ||
| Multichannel Conditional Sequences | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue | ||
| WhatsApp Semi-Automation |
Calendar (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Team Inbox |
Communication (2 vs 3)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Consolidated Inbox | ||
| Conversation Inbox | ||
| Texts | ||
| Unified Inbox |
Configuration (2 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Custom Playbooks | ||
| Custom Sequence Templates |
Contact Management (0 vs 3)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Customization (0 vs 7)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data (6 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Contact Enrichment | ||
| High-Accuracy Emails | ||
| Live Data Credits | ||
| Real-Time Data | ||
| Real-time (Evergreen) Data | ||
| Real-time Contacts Search |
Data Management (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Custom Duplicate Management |
Document Management (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Documents |
Email (6 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Email Search Extension | ||
| Email Validation | ||
| Gmail API for Email Sending | ||
| Plain Text Sending Mode | ||
| Unlimited Emails | ||
| Unlimited Mailboxes |
Email Analytics (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Email Metrics |
Email Deliverability (7 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Anti-spam & Deliverability Suite | ||
| Done-For-You Deliverability | ||
| Email Health Checker | ||
| Email Warm-Ups | ||
| Google Postmaster Integration | ||
| Hours-Long Email Delays | ||
| List-Unsubscribe Header |
Email Integration (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Email Campaign |
Infrastructure (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Dedicated IP |
Integrations (2 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Calendly and CRM Integration | ||
| Zapier Integration |
Lead Capture (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing Analytics (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| AB Testing |
Meeting Scheduling (1 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Meeting Scheduler |
Messaging (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Mobile CRM |
Prospecting (1 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Audience Discovery |
Reporting (3 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Channel Efficiency Report | ||
| Export CSV Stats | ||
| Performance Report |
Reporting & Analytics (0 vs 13)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales Management (0 vs 5)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security & Compliance (0 vs 1)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Support (6 vs 0)
| Feature | Reply.io | Salesmate |
|---|---|---|
| CEO Strategy Calls | ||
| CSM Onboarding | ||
| Customer Success Department Access | ||
| Live Chat and Email Support | ||
| Slack Channel Integration | ||
| White-Glove Onboarding |
Support & Training (0 vs 4)
| Feature | Reply.io | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Reply.io | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Reply.io | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in Reply.io (57)
Role-Based Access Control
Multi-workspace Account Structure
Unlimited Clients & Users
White-label Option
24/7 Operations
AI Agents for Prospects
AI Generated Responses
AI Generated Sequences
AI Hyper-Personalization
AI SDR (Smart Audience Suggestion)
AI Variables
AI Voicemails on LinkedIn
AI-Trained Re-engagement
AI-Trained Responses
Autopilot & Copilot Modes
Custom AI Playbooks and Prompt Engineering
Hyper-Personalized LinkedIn Voicemails
Calls & SMS Automation
Email Automation
LinkedIn Automation
+ 37 more unique features
Only in Salesmate (107)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 87 more unique features
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