RemotePC vs SysAid
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RemotePC offers more features (51 vs 40) and fewer integrations (6 vs 30). Starting price: RemotePC at $0.83/mo vs SysAid at $65/mo. RemotePC has 50 unique features while SysAid has 39 unique features, with 1 features in common.
| RemotePC | SysAid | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 51 | 40 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $0.83/mo | $65/mo |
| Pricing Tiers | 6 | 3 |
| Integrations | 6 | 30 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Access (0 vs 1)
| Feature | RemotePC | SysAid |
|---|---|---|
| Mobile App |
Access Control (3 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Attended Access | ||
| Role-based Access Control | ||
| Schedule Remote Access |
Access Method (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Administration (0 vs 8)
| Feature | RemotePC | SysAid |
|---|---|---|
| Bulk Operations | ||
| Contract Management | ||
| Custom Fields | ||
| Document Management | ||
| Multi-Tenant Support | ||
| Notification Management | ||
| Portal Customization | ||
| Template Library |
Analytics (0 vs 2)
| Feature | RemotePC | SysAid |
|---|---|---|
| Incident Analytics | ||
| Predictive Analytics |
Asset Management (0 vs 1)
| Feature | RemotePC | SysAid |
|---|---|---|
| Software License Optimization |
Augmented Reality (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Automation (0 vs 3)
| Feature | RemotePC | SysAid |
|---|---|---|
| AI-Powered Chatbot | ||
| Custom Workflows | ||
| IT Automation |
Backup & Recovery (3 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
Collaboration (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Invite To Collaborate | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Chat | ||
| Meeting: Video Conferencing Solution |
Compliance (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Compliance |
Core (0 vs 12)
| Feature | RemotePC | SysAid |
|---|---|---|
| Asset Management | ||
| CMDB | ||
| Change Management | ||
| Incident Management | ||
| Knowledge Base | ||
| Problem Management | ||
| Queue Management | ||
| Request Fulfillment | ||
| SLA Management | ||
| Search and Filters | ||
| Service Catalog | ||
| Ticket Management |
Core Access (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Deployment (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Deployment |
Display Management (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| 4:4:4 Color |
File Management (3 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Hardware Integration (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| USB Device Redirection |
Integration (1 vs 4)
| Feature | RemotePC | SysAid |
|---|---|---|
| API Access | ||
| Email Integration | ||
| NinjaOne Integration | ||
| Third-Party Plugin Support | ||
| User Directory Integration |
Media (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile Support (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Organization (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Computer Grouping |
Performance (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Performance Viewer |
Printing (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Remote Printing |
Privacy (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Blank Host Screen |
Recording (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (1 vs 5)
| Feature | RemotePC | SysAid |
|---|---|---|
| Advanced Reporting | ||
| Compliance Reporting | ||
| Environmental Impact Tracking | ||
| Logs and Reports | ||
| Survey and Feedback | ||
| Time Tracking |
Scalability (1 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Scalable |
Security (1 vs 4)
| Feature | RemotePC | SysAid |
|---|---|---|
| Disaster Recovery Plan | ||
| Role-Based Access Control | ||
| Secure Remote Access | ||
| Two-Factor Authentication | ||
| Version Control |
Support (4 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (2 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
User Management (4 vs 0)
| Feature | RemotePC | SysAid |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Unique Features
Only in RemotePC (50)
Attended Access
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
Multi-To-Multi Monitor
+ 30 more unique features
Only in SysAid (39)
Mobile App
Bulk Operations
Contract Management
Custom Fields
Document Management
Multi-Tenant Support
Notification Management
Portal Customization
Template Library
Incident Analytics
Predictive Analytics
Software License Optimization
AI-Powered Chatbot
Custom Workflows
IT Automation
Asset Management
Change Management
CMDB
Incident Management
Knowledge Base
+ 19 more unique features
Want to build your own alternative to RemotePC or SysAid?
Analyze it with Reap