RemotePC vs SupportBee
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RemotePC offers more features (51 vs 23) and more integrations (6 vs 3). Starting price: RemotePC at $0.83/mo vs SupportBee at $20/mo. RemotePC has 51 unique features while SupportBee has 23 unique features, with 0 features in common.
| RemotePC | SupportBee | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 51 | 23 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $0.83/mo | $20/mo |
| Pricing Tiers | 6 | 2 |
| Integrations | 6 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Access Control (3 vs 2)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Attended Access | ||
| Portal Access for Customer Groups | ||
| Role-based Access Control | ||
| Schedule Remote Access | ||
| User Permission Levels |
Access Method (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Accessibility (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Mobile Access |
Analytics (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Customer Satisfaction Ratings |
Augmented Reality (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Backup & Recovery (3 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
CRM (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Customer Management |
Collaboration (2 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Invite To Collaborate | ||
| Ticket Assignment | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Chat | ||
| Meeting: Video Conferencing Solution |
Compliance (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Compliance |
Configuration (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Business Hours |
Core (0 vs 2)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Shared Inbox | ||
| Unlimited Email Inboxes/Tickets |
Core Access (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Customization (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| White-labeled Emails |
Deployment (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Deployment |
Display Management (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| 4:4:4 Color |
File Management (3 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Hardware Integration (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| USB Device Redirection |
Integration (1 vs 5)
| Feature | RemotePC | SupportBee |
|---|---|---|
| API Access | ||
| Basic Integrations | ||
| Email Client Integration | ||
| Enterprise Integrations | ||
| Knowledge Base Integration | ||
| NinjaOne Integration |
Media (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile Support (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Organization (1 vs 2)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Computer Grouping | ||
| Filters | ||
| Teams |
Performance (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Performance Viewer |
Printing (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Remote Printing |
Privacy (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Blank Host Screen |
Productivity (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Snippets |
Recording (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (1 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| In Depth Reports | ||
| Logs and Reports |
Scalability (1 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Scalable |
Security (1 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Audit Trails | ||
| Secure Remote Access |
Self-Service (0 vs 2)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Customer Portal | ||
| Knowledge Base (KBee) |
Support (4 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (2 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
Transparency (0 vs 1)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Organizational Ticket Visibility |
User Management (4 vs 0)
| Feature | RemotePC | SupportBee |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Unique Features
Only in RemotePC (51)
Attended Access
Role-based Access Control
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
+ 31 more unique features
Only in SupportBee (23)
Portal Access for Customer Groups
User Permission Levels
Mobile Access
Customer Satisfaction Ratings
Ticket Assignment
Business Hours
Shared Inbox
Unlimited Email Inboxes/Tickets
Customer Management
White-labeled Emails
API Access
Basic Integrations
Email Client Integration
Enterprise Integrations
Knowledge Base Integration
Filters
Teams
Snippets
In Depth Reports
Audit Trails
+ 3 more unique features
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