RemotePC vs ServiceTonic
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RemotePC offers more features (51 vs 26) and more integrations (6 vs 4). Starting price: RemotePC at $0.83/mo vs ServiceTonic at Contact Sales. RemotePC has 51 unique features while ServiceTonic has 26 unique features, with 0 features in common.
| RemotePC | ServiceTonic | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 51 | 26 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $0.83/mo | Contact Sales |
| Pricing Tiers | 6 | 0 |
| Integrations | 6 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 50% |
Feature Comparison by Category
Access Control (3 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Attended Access | ||
| Role-based Access Control | ||
| Schedule Remote Access |
Access Method (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Asset Management (0 vs 5)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Asset Management (CMDB) | ||
| Booking Management | ||
| NetworkTonic | ||
| Preventive Maintenance Management | ||
| QRTonic |
Augmented Reality (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Automation (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Process Automation |
Backup & Recovery (3 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
Collaboration (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Invite To Collaborate | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Chat | ||
| Meeting: Video Conferencing Solution |
Compliance (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Compliance |
Configuration (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Low-code Configuration |
Core Access (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Customer Service (0 vs 2)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Customer Web Portal | ||
| Self-Service User Portal |
Deployment (1 vs 2)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Cloud Deployment | ||
| Deployment | ||
| On-Premise Deployment |
Display Management (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| 4:4:4 Color |
File Management (3 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Hardware Integration (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| USB Device Redirection |
Integration (1 vs 4)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Database Integration | ||
| Email Server Integration | ||
| LDAP/Active Directory Integration | ||
| NinjaOne Integration | ||
| REST API |
Knowledge Management (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Knowledge Management |
Media (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Mobile Access |
Mobile Support (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Notifications (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Real-time Notifications |
Organization (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Computer Grouping |
Performance (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Performance Viewer |
Printing (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Remote Printing |
Privacy (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Blank Host Screen |
Recording (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (1 vs 3)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Dashboards and KPIs | ||
| Dynamic Views | ||
| Logs and Reports | ||
| Reporting |
Scalability (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Scalable |
Security (1 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Secure Remote Access |
Service Management (0 vs 3)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| IT Service Management (ITSM) | ||
| Multi-service (ESM) | ||
| Service Level Agreements (SLA) |
Support (4 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (2 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
Ticketing (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Multi-channel Ticketing |
Time Management (0 vs 1)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Time Tracking |
User Management (4 vs 0)
| Feature | RemotePC | ServiceTonic |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Unique Features
Only in RemotePC (51)
Attended Access
Role-based Access Control
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
+ 31 more unique features
Only in ServiceTonic (26)
Asset Management (CMDB)
Booking Management
NetworkTonic
Preventive Maintenance Management
QRTonic
Process Automation
Low-code Configuration
Customer Web Portal
Self-Service User Portal
Cloud Deployment
On-Premise Deployment
Database Integration
Email Server Integration
LDAP/Active Directory Integration
REST API
Knowledge Management
Mobile Access
Real-time Notifications
Dashboards and KPIs
Dynamic Views
+ 6 more unique features
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