RegFox vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RegFox offers fewer features (53 vs 68) and more integrations (9 vs 7). Both start at Free. RegFox has 53 unique features while Request Tracker has 68 unique features, with 0 features in common.
| RegFox | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 53 | 68 |
| AI-Powered Features | 0 | 0 |
| Starting Price | Free | Free |
| Pricing Tiers | 3 | 2 |
| Integrations | 9 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
Access Control (0 vs 3)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (2 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| RT Configuration in Web Admin UI | ||
| Staff Access Accounts | ||
| User Permissions |
Advanced Registration (1 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Conditional Logic |
Analytics (3 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Conversion Tracking | ||
| Data Enrichment | ||
| Real Time Analytics |
Asset Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Audit & Compliance (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (0 vs 6)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
CRM (1 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Event CRM |
Change Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (3 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Customer Text Messaging | ||
| Email Communication Center | ||
| Live Chat | ||
| Private Internal Notes | ||
| Unlimited Email Confirmations |
Compliance (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| GDPR Support |
Customer Communication (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (3 vs 5)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Branding Control | ||
| Custom CSS | ||
| Custom Domain Name | ||
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Data Export |
Email (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Event Day (4 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Attendee App - Engage | ||
| Badge Printing | ||
| Check-In App | ||
| QR Code Assignment |
Extensibility (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| RT Extensions |
File Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Hosting (0 vs 3)
| Feature | RegFox | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Scalability |
Integration (3 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| API Access and Web Hooks | ||
| Command-Line Interface | ||
| Integrations | ||
| RSS Feeds | ||
| Unlimited 3rd Party Integrations |
Integrations (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Legal (1 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Digital Waivers |
Localization (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Multilingual UI |
Marketing (3 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Email Drip Campaigns | ||
| SMS Marketing | ||
| Social Media Plugins |
Notifications (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Automatic Notifications |
Organization (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payment (7 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Accept Offline Payments | ||
| Offline Payment Methods | ||
| On-Site Cashless Payments | ||
| Onsite Payments | ||
| Payment Plans | ||
| Pre-Registration with Card on File | ||
| Weekly Funding & Payouts |
Registration (8 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Attendee Management | ||
| CEU Certificate Generation | ||
| Event Page Builder | ||
| Group Registration | ||
| Mobile Responsive Pages | ||
| Purchase Protection | ||
| Session Management | ||
| Waitlists |
Reporting (3 vs 6)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Bank Reconciliation Reports | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Export All Data | ||
| Exports and Reports | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Sales (5 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Convenience Fee Control | ||
| Coupons | ||
| Inventory Tracking | ||
| Membership Manager | ||
| Merchandise & Product Add-ons |
Search (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (2 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| PGP and S/MIME Support | ||
| Restricted Access | ||
| Single Sign On |
Services (3 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Named Account Manager | ||
| Onboarding Specialist | ||
| Page Building Service |
Support (1 vs 0)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Attendee Support |
Support Services (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Time Management (0 vs 1)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Time Tracking |
UI/UX (0 vs 3)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Workflow (0 vs 3)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | RegFox | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in RegFox (53)
Staff Access Accounts
User Permissions
Conditional Logic
Conversion Tracking
Data Enrichment
Real Time Analytics
Customer Text Messaging
Email Communication Center
Unlimited Email Confirmations
Event CRM
Branding Control
Custom CSS
Custom Domain Name
Attendee App - Engage
Badge Printing
Check-In App
QR Code Assignment
API Access and Web Hooks
Integrations
Unlimited 3rd Party Integrations
+ 33 more unique features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
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