Re:amaze vs SolarWinds
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Re:amaze offers more features (47 vs 43) and more integrations (11 vs 5). Starting price: Re:amaze at $29/mo vs SolarWinds at $7/mo. Re:amaze has 46 unique features while SolarWinds has 42 unique features, with 1 features in common.
| Re:amaze | SolarWinds | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 47 | 43 |
| AI-Powered Features | 9 | 6 |
| Starting Price | $29/mo | $7/mo |
| Pricing Tiers | 5 | 20 |
| Integrations | 11 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 80% |
Feature Comparison by Category
AI (5 vs 3)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered Anomaly Detection | ||
| AI-Powered FAQ Suggestions | ||
| AI-Powered Summaries | ||
| AIOps Capabilities | ||
| Sentiment Analysis |
Alerting (0 vs 2)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Context-Rich Alerts | ||
| Proactive Alerts |
Analytics (7 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Asset Management (0 vs 2)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Asset Management | ||
| CMDB |
Automation (6 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| AI-Driven Automation | ||
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Cloud (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Multi-Cloud Monitoring |
Collaboration (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Team Presence |
Communication (5 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Core Platform (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Shared Inbox |
Customization (2 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Database Management (0 vs 7)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| AI-Assisted Database Optimization | ||
| Cross-Platform Database Monitoring | ||
| Database Monitoring | ||
| Real-time Query Tuning | ||
| SQL Query Performance Analysis | ||
| SQL Server Performance Management | ||
| Table and Query Advisors |
File Transfer (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| File Transfer Protocol Server |
Forms (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Contact Forms |
IT Service Management (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Service Management |
Incident Response (0 vs 5)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Event Correlation | ||
| Fair On-Call Scheduling | ||
| Incident Management | ||
| Intelligent Routing | ||
| On-Call Management |
Integration (3 vs 2)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Email Integration | ||
| Open-Source Framework Integration | ||
| Social Media Channels | ||
| Third-Party Integrations | ||
| Website Integration |
Knowledge Base (4 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Logging (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Syslog Management |
Marketing (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Push Campaigns |
Mobile (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Mobile Apps |
Monitoring (4 vs 8)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Application Monitoring | ||
| Digital Experience Monitoring | ||
| Error Budget Management | ||
| Hybrid IT Visibility | ||
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Log Management | ||
| Network Infrastructure Monitoring | ||
| Peek | ||
| SLO Tracking | ||
| Unified Metrics, Traces, and Logs |
Network Management (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Network Configuration Management |
Organization (3 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Quick Answers |
Remote Management (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Remote Access Management |
Reporting (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Reporting |
Scheduling (1 vs 0)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Office Hours |
Security (1 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Role Permissions | ||
| Security Monitoring |
Service Management (0 vs 4)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Knowledge Management | ||
| SLA Management | ||
| Service Catalog | ||
| Ticketing Management |
Storage (0 vs 1)
| Feature | Re:amaze | SolarWinds |
|---|---|---|
| Storage Resource Management |
Unique Features
Only in Re:amaze (46)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
Live Chat
+ 26 more unique features
Only in SolarWinds (42)
AI-Powered Anomaly Detection
AI-Powered Summaries
AIOps Capabilities
Context-Rich Alerts
Proactive Alerts
Asset Management
CMDB
AI-Driven Automation
Multi-Cloud Monitoring
AI-Assisted Database Optimization
Cross-Platform Database Monitoring
Database Monitoring
Real-time Query Tuning
SQL Query Performance Analysis
SQL Server Performance Management
Table and Query Advisors
File Transfer Protocol Server
Event Correlation
Fair On-Call Scheduling
Incident Management
+ 22 more unique features
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