Re:amaze vs RustDesk
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Re:amaze offers more features (47 vs 32) and more integrations (11 vs 2). Starting price: Re:amaze at $29/mo vs RustDesk at Free. Re:amaze has 47 unique features while RustDesk has 32 unique features, with 0 features in common.
| Re:amaze | RustDesk | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 47 | 32 |
| AI-Powered Features | 9 | 0 |
| Starting Price | $29/mo | Free |
| Pricing Tiers | 5 | 5 |
| Integrations | 11 | 2 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 70% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Access (0 vs 1)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Web Client |
Analytics (7 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Authentication (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| LDAP Integration | ||
| OIDC (SSO) |
Automation (6 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Collaboration (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Team Presence |
Communication (5 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Compatibility (0 vs 1)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Multi-Platform Support |
Core Platform (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Shared Inbox |
Customization (2 vs 3)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Advanced Configuration Options | ||
| Custom Client Branding | ||
| Custom Client Generator | ||
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Features (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Clipboard Support | ||
| File Transfer |
Forms (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Contact Forms |
Infrastructure (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Distributed Relay Servers | ||
| Self-Hosted Servers |
Installation (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Docker Support | ||
| Easy Deployment |
Integration (3 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (4 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Licensing (0 vs 1)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Open Source |
Localization (0 vs 1)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| International Keyboard Support |
Management (0 vs 5)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Address Book | ||
| Centralized Settings | ||
| Change ID | ||
| Online Status | ||
| Web Console |
Marketing (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Push Campaigns |
Mobile (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Mobile Apps |
Monitoring (4 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (3 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Performance (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Better Codecs | ||
| Unlimited Concurrent Connections |
Productivity (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Quick Answers |
Reliability (0 vs 1)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Guaranteed Uptime |
Scheduling (1 vs 0)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Office Hours |
Security (1 vs 7)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Access Control | ||
| Audit Log | ||
| Cross Group Access | ||
| Data Sovereignty | ||
| Enhanced ACL | ||
| Enhanced Security | ||
| Role Permissions | ||
| Two-Factor Authentication (2FA) |
Support (0 vs 2)
| Feature | Re:amaze | RustDesk |
|---|---|---|
| Community Support | ||
| Dedicated Customer Support |
Unique Features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
Only in RustDesk (32)
Web Client
LDAP Integration
OIDC (SSO)
Multi-Platform Support
Advanced Configuration Options
Custom Client Branding
Custom Client Generator
Clipboard Support
File Transfer
Distributed Relay Servers
Self-Hosted Servers
Docker Support
Easy Deployment
Open Source
International Keyboard Support
Address Book
Centralized Settings
Change ID
Online Status
Web Console
+ 12 more unique features
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