Re:amaze vs Remote Utilities
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Re:amaze offers more features (47 vs 34) and more integrations (11 vs 1). Starting price: Re:amaze at $29/mo vs Remote Utilities at Free. Re:amaze has 47 unique features while Remote Utilities has 34 unique features, with 0 features in common.
| Re:amaze | Remote Utilities | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 47 | 34 |
| AI-Powered Features | 9 | 0 |
| Starting Price | $29/mo | Free |
| Pricing Tiers | 5 | 2 |
| Integrations | 11 | 1 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 70% |
Feature Comparison by Category
AI (5 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Analytics (7 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Automation (6 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Collaboration (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Team Presence |
Communication (5 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Text Chat | ||
| Video Calls |
Connection Mode (0 vs 7)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| 14 Connection Modes | ||
| Direct Connection | ||
| File Transfer | ||
| Full Control | ||
| Internet-ID Connection | ||
| Terminal | ||
| View Mode |
Core Platform (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Shared Inbox |
Customization (2 vs 2)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Custom Agent Configuration | ||
| Custom Hosted Domain | ||
| Customizable Email Appearance | ||
| White Labeling |
Deployment (0 vs 3)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Cloud Relay Servers | ||
| MSI Configurator | ||
| On-Premise Self-Hosted Solution |
Display (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Multiple Screen Support |
Enterprise (0 vs 2)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| AD Computer Import Scheduling | ||
| Active Directory Support |
Forms (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Contact Forms |
Integration (3 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (4 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Licensing (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Free License for Small Users |
Marketing (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Push Campaigns |
Mobile (1 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Mobile Apps | ||
| Mobile Client (Viewer) |
Monitoring (4 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Inventory Manager | ||
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (3 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Address Book | ||
| Departments | ||
| Multibrand | ||
| Tags |
Performance (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Video Quality Adjustment |
Platform Support (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Multi-Platform Support |
Productivity (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Quick Answers |
Recording (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Session Recording |
Remote Access (0 vs 2)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Host Service Component | ||
| Unattended Access |
Remote Control (0 vs 2)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Keyboard/Mouse Lock | ||
| PC Shutdown/Restart |
Remote Management (0 vs 2)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Registry Control | ||
| Tasks and Services Management |
Scheduling (1 vs 0)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Office Hours |
Security (1 vs 3)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Four Authentication Methods | ||
| Mandatory Data Encryption | ||
| Role Permissions | ||
| Two-Factor Authentication (2FA) |
Trials (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Free 30-Day Trial |
User Interface (0 vs 1)
| Feature | Re:amaze | Remote Utilities |
|---|---|---|
| Drag and Drop Functionality |
Unique Features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
Only in Remote Utilities (34)
Text Chat
14 Connection Modes
Direct Connection
File Transfer
Full Control
Internet-ID Connection
Terminal
View Mode
Custom Agent Configuration
White Labeling
Cloud Relay Servers
MSI Configurator
On-Premise Self-Hosted Solution
Multiple Screen Support
Active Directory Support
AD Computer Import Scheduling
Free License for Small Users
Mobile Client (Viewer)
Inventory Manager
Address Book
+ 14 more unique features
View Re:amaze details View Remote Utilities details Re:amaze alternatives Remote Utilities alternatives
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