Raygun vs xMatters
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Raygun offers fewer features (37 vs 43) and fewer integrations (7 vs 31). Starting price: Raygun at $60/mo vs xMatters at $1000/mo. Raygun has 37 unique features while xMatters has 43 unique features, with 0 features in common.
| Raygun | xMatters | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 37 | 43 |
| AI-Powered Features | 1 | 7 |
| Starting Price | $60/mo | $1000/mo |
| Pricing Tiers | 12 | 3 |
| Integrations | 7 | 31 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 80% | 72% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| AI Error Resolution |
Accessibility (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Mobile App |
Administration (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Data Retention Policies |
Analytics (0 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| Event Intelligence | ||
| Executive Dashboard | ||
| Reporting and Analytics |
Automation (0 vs 4)
| Feature | Raygun | xMatters |
|---|---|---|
| Automation Studio | ||
| Incident Response Automation | ||
| Intelligent Routing | ||
| Workflow Builder |
Billing (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Invoiced Billing |
Communication (0 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| Communication Hub | ||
| Conference Bridge | ||
| Team Collaboration |
Core (0 vs 4)
| Feature | Raygun | xMatters |
|---|---|---|
| Alert Filtering | ||
| Alert Grouping | ||
| Alert Management | ||
| Notification Deduplication |
Cost Management (3 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Carryover Events | ||
| Spike Protection | ||
| Usage Capping |
Customization (0 vs 2)
| Feature | Raygun | xMatters |
|---|---|---|
| Custom Fields | ||
| Notification Preferences |
Data Management (5 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Custom Data Attachment | ||
| Custom Data Retention Policies | ||
| Inbound Filters | ||
| On-Demand Events | ||
| Sampling and Code Filtering |
Deployment Management (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Deployment Tracking |
Diagnostics (3 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Flamechart Diagnostics | ||
| Root Cause Analysis | ||
| Stack Trace Decoding |
Enterprise (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Multi-Tenant Support |
Error Management (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Error Categorization & Prioritization |
Error Tracking (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Crash Reporting |
Infrastructure (0 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| Backup and Restore | ||
| Disaster Recovery | ||
| High Availability |
Integration (3 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| API Access | ||
| Alert Enrichment | ||
| Integration Marketplace | ||
| Multi-Language & Framework Support | ||
| Raygun API | ||
| Source Code Integration |
Learning (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Post-Incident Review |
Monitoring (0 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| Health Dashboard | ||
| Incident Timeline | ||
| Response Tracking |
Notifications (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Custom Alerts |
Performance Monitoring (6 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Apdex Metric | ||
| Application Performance Monitoring (APM) | ||
| Core Web Vitals Tracking | ||
| Custom Timings | ||
| Page-Level Insights | ||
| Real User Monitoring |
Reporting & Visualization (2 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Custom Dashboards | ||
| Custom Reports |
Scheduling (0 vs 2)
| Feature | Raygun | xMatters |
|---|---|---|
| On-Call Scheduling | ||
| Shift Management |
Search & Analytics (1 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Advanced Search & Filters |
Security (0 vs 3)
| Feature | Raygun | xMatters |
|---|---|---|
| Audit Logging | ||
| Role-Based Access Control | ||
| SSO Integration |
Security & Compliance (3 vs 0)
| Feature | Raygun | xMatters |
|---|---|---|
| Audit Log | ||
| SAML SSO | ||
| User Roles & Permissions |
Services (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Custom Integrations |
Support (5 vs 2)
| Feature | Raygun | xMatters |
|---|---|---|
| Community Forum | ||
| Dedicated Account Manager | ||
| Learning Center | ||
| Priority Support | ||
| Private Slack Channel Support | ||
| Product Training & Onboarding | ||
| Quarterly Reviews |
Templates (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Incident Templates |
Visibility (0 vs 4)
| Feature | Raygun | xMatters |
|---|---|---|
| Capability Catalog | ||
| Incident Search | ||
| Responder Directory | ||
| Service Dependencies |
Workflow (0 vs 1)
| Feature | Raygun | xMatters |
|---|---|---|
| Escalation Policies |
Unique Features
Only in Raygun (37)
AI Error Resolution
Invoiced Billing
Carryover Events
Spike Protection
Usage Capping
Custom Data Attachment
Custom Data Retention Policies
Inbound Filters
On-Demand Events
Sampling and Code Filtering
Deployment Tracking
Flamechart Diagnostics
Root Cause Analysis
Stack Trace Decoding
Error Categorization & Prioritization
Crash Reporting
Multi-Language & Framework Support
Raygun API
Source Code Integration
Custom Alerts
+ 17 more unique features
Only in xMatters (43)
Mobile App
Data Retention Policies
Event Intelligence
Executive Dashboard
Reporting and Analytics
Automation Studio
Incident Response Automation
Intelligent Routing
Workflow Builder
Communication Hub
Conference Bridge
Team Collaboration
Alert Filtering
Alert Grouping
Alert Management
Notification Deduplication
Custom Fields
Notification Preferences
Multi-Tenant Support
Backup and Restore
+ 23 more unique features
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