QuestionPro vs PlaybookUX
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
QuestionPro offers more features (186 vs 32) and more integrations (15 vs 1). Starting price: QuestionPro at $83/mo vs PlaybookUX at Contact Sales. QuestionPro has 184 unique features while PlaybookUX has 30 unique features, with 2 features in common.
| QuestionPro | PlaybookUX | |
|---|---|---|
| Category | Survey & Feedback | Survey & Feedback |
| Total Features | 186 | 32 |
| AI-Powered Features | 6 | 1 |
| Starting Price | $83/mo | Contact Sales |
| Pricing Tiers | 6 | 0 |
| Integrations | 15 | 1 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 50% |
Feature Comparison by Category
AI (1 vs 1)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| QuestionPro AI | ||
| Replay AI Summaries |
Analysis (20 vs 8)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| AskWhy | ||
| Conjoint Analysis | ||
| Correlation Analysis | ||
| Crosstab Analysis | ||
| Custom Reports | ||
| Data Weighting and Balancing | ||
| Digsite | ||
| Dropout Analysis | ||
| GAP Analysis | ||
| Geocoding | ||
| Grouping Analysis | ||
| Heat Maps | ||
| Heatmap Analysis | ||
| Highlight Reels | ||
| InstantAnswers |
Audience (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Audience Insights |
Automation (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Email Action Alerts |
CX (7 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| CX Trends Analysis | ||
| Customer Experience Management | ||
| Detractor Recovery | ||
| Journey Management | ||
| Journey Mapping | ||
| Promoter Amplification | ||
| Sentiment Analysis |
Collaboration (5 vs 5)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Add Teams | ||
| Collaborative Reports | ||
| Invisible Observer Mode | ||
| Real-Time Notes | ||
| Report Sharing | ||
| Share Reports on Website | ||
| Team Collaboration | ||
| Unlimited Seat Model | ||
| User Roles and Permissions | ||
| Workspace Organization |
Communities (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Communities |
Compliance (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| COPPA Compliance |
Content (2 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| HTML in Surveys | ||
| Multimedia Support |
Core (2 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Survey Builder | ||
| Survey Settings |
Customization (7 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Branded Subdomain | ||
| CSS Customization | ||
| Custom Branded Portal | ||
| Custom Branding | ||
| Custom Header and Footer | ||
| Custom Navigation Buttons | ||
| Organization Themes |
Data Management (5 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Consolidate Data | ||
| Data Quality Analysis | ||
| Data Upload | ||
| Response Editor | ||
| SQL Data Import |
Distribution (17 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Address Book | ||
| CATI (Telephone Surveys) | ||
| Custom Survey URLs | ||
| DKIM Support | ||
| Email Survey Distribution | ||
| Forward to Friend | ||
| HTML Email Distribution | ||
| IVR (Interactive Voice Response) | ||
| Live Survey URL | ||
| Mail Merge | ||
| Print Surveys | ||
| Reminder Emails | ||
| SMS Surveys | ||
| Send from Custom Domain | ||
| Social Media Distribution |
Editing (2 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Auto Question Numbering | ||
| Search and Replace |
HR (6 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| 360 Feedback Tool | ||
| Employee Churn Analysis | ||
| Employee Experience Management | ||
| Employee Retention Analysis | ||
| Performance Management | ||
| Workforce Analytics |
Integration (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Webhooks |
Integrations (0 vs 1)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Figma Integration |
Localization (2 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Auto Translate | ||
| Multilingual Surveys |
Logic (31 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Advanced Branching Logic | ||
| Advanced Quota Control | ||
| Advanced Randomization | ||
| Always/Never Extract Logic | ||
| Block Flow | ||
| Block Looping | ||
| Block Randomizer | ||
| Column Randomization | ||
| Custom Scripting | ||
| Custom Variable Mapping | ||
| Custom Variables | ||
| Distributed Logic Quotas | ||
| Email Validation | ||
| Extraction Logic | ||
| JavaScript Logic |
Mobile (6 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Device Audit | ||
| Device Theme | ||
| Kiosk Mode | ||
| Mobile App | ||
| Mobile Optimization | ||
| Offline Surveys |
Organization (1 vs 2)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Central Research Repository | ||
| Folder Organization | ||
| Tagging and Search |
Polls (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| LivePolls |
Question Types (29 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Budget Scale | ||
| Card Sorting | ||
| Conjoint Analysis | ||
| Constant Sum | ||
| Contact Information | ||
| Date and Time | ||
| Drag and Drop | ||
| Dropdown Questions | ||
| Flex Matrix | ||
| Gabor-Granger | ||
| Heatmap Question | ||
| Homunculus | ||
| Hotspot Question | ||
| Image Choice | ||
| Image Rating |
Recruitment (0 vs 4)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Audience Segmentation | ||
| Built-in Scheduler | ||
| Participant Panel | ||
| Quick Study Recruitment |
Reporting (11 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Automated Reporting | ||
| Customizable Report Theme | ||
| Data Export | ||
| FTP Report Scheduler | ||
| PDF Export | ||
| Participant Statistics | ||
| PowerPoint Export | ||
| Real-time Dashboard | ||
| Report Data Scheduler | ||
| Response Map | ||
| Review and Print Responses |
Research (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Focus Group Surveys |
Research Methods (0 vs 8)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Card Sorting | ||
| First-Click Testing | ||
| Five-Second Testing | ||
| Moderated Interviews | ||
| Preference Testing | ||
| Surveys | ||
| Tree Testing | ||
| Unmoderated Testing |
Respondents (5 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Audience Panel | ||
| Create Custom Panel | ||
| Respondent Recruitment | ||
| Respondent Rewards | ||
| Survey Panel Integration |
Security (9 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Age Gating | ||
| DES Encrypted Custom Variables | ||
| HMAC-SHA1 Authentication | ||
| Password Protected Surveys | ||
| Respondent Anonymity | ||
| SAML Integration | ||
| SSO Login | ||
| Unique Password per Respondent | ||
| reCAPTCHA |
Services (1 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Project Management Services |
Support (3 vs 2)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| 24/7 Support | ||
| Customer Success Manager | ||
| Dedicated Support Manager | ||
| Study Design Assistance |
Templates (2 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| 250+ Survey Templates | ||
| Question Library |
UX (5 vs 0)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Auto Advance | ||
| Customizable Thank You Page | ||
| Save and Continue | ||
| Survey Completion Redirect | ||
| Survey Progress Bar |
User Behavior (0 vs 1)
| Feature | QuestionPro | PlaybookUX |
|---|---|---|
| Session Replays |
Unique Features
Only in QuestionPro (184)
QuestionPro AI
AskWhy
Conjoint Analysis
Correlation Analysis
Crosstab Analysis
Data Weighting and Balancing
Digsite
Dropout Analysis
GAP Analysis
Geocoding
Grouping Analysis
Heatmap Analysis
InstantAnswers
Max-Diff Analysis
Multi-level Filtering
Sentiment Analysis
Survey Comparison
Text Tagging
Trend Analysis
TURF Analysis
+ 164 more unique features
Only in PlaybookUX (30)
Replay AI Summaries
Custom Reports
Heat Maps
Highlight Reels
Persona-Based Filtering
Similarity Matrix and Dendrograms
Task Success Analysis
Time-Stamped Transcripts
Video Player Controls
Collaborative Reports
Invisible Observer Mode
Real-Time Notes
Unlimited Seat Model
Workspace Organization
Figma Integration
Central Research Repository
Tagging and Search
Audience Segmentation
Built-in Scheduler
Participant Panel
+ 10 more unique features
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