Protel vs Lightspeed Retail (formerly Vend)

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Protel offers fewer features (21 vs 33) and fewer integrations (4 vs 7). Starting price: Protel at Contact Sales vs Lightspeed Retail (formerly Vend) at $89/mo. Protel has 21 unique features while Lightspeed Retail (formerly Vend) has 33 unique features, with 0 features in common.

ProtelLightspeed Retail (formerly Vend)
CategoryPoint of SalePoint of Sale
Total Features2133
AI-Powered Features00
Starting PriceContact Sales$89/mo
Pricing Tiers03
Integrations47
Shared Features0
Shared Integrations0
Data Quality50%80%

Feature Comparison by Category

Automation (0 vs 1)

FeatureProtelLightspeed Retail (formerly Vend)
Workflows

Booking Management (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Hotel Booking Engine

Compliance (3 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
GDPR Compliance
Tax Free for Merchants
Tax Free for Shoppers

Core Operations (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Property Management System (PMS)

Customer Loyalty (0 vs 1)

FeatureProtelLightspeed Retail (formerly Vend)
In-store and Online Loyalty

Financial Management (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Billing and Invoicing

Financing (0 vs 1)

FeatureProtelLightspeed Retail (formerly Vend)
Lightspeed Capital

Guest Services (2 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Guest Experience Management
In-Room Entertainment

Infrastructure (2 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Enterprise Wi-Fi
Hospitality Network

Integration (0 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
Accounting, eCommerce and Marketing Integrations
Open API

Integrations (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Protel Marketplace

Inventory Management (0 vs 5)

FeatureProtelLightspeed Retail (formerly Vend)
Inventory Management with Accuracy
Landed Costs
Lightspeed NuORDER
Multi-Location Management
PO Sync

Marketing (0 vs 5)

FeatureProtelLightspeed Retail (formerly Vend)
Customer Segmentation
Email Marketing Tools
Marketing & Loyalty by Marsello
Multi-Channel Marketing
SMS Campaigns

Mobile (0 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
Mobile Scanner App
Mobile Scanner POS App

Operations (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Seamless Department Communication

Order Management (1 vs 0)

FeatureProtelLightspeed Retail (formerly Vend)
Order Management Software

Payments (4 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
Dynamic Currency Conversion
In-Person Payment Processing
Lightspeed Payments
Multi Currency Pricing
Online Payment Processing
Unified POS & Payments

Product Management (0 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
NuORDER Catalog
Product Pricing Control

Reporting (0 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
Advanced Sales, Staff and Inventory Reports
Insights (Forecasting, Order Recommendations & Custom Reporting)

Security (1 vs 2)

FeatureProtelLightspeed Retail (formerly Vend)
PCI Compliance & Encryption
PCI Proxy
Single Sign-On (SSO)

Support (3 vs 4)

FeatureProtelLightspeed Retail (formerly Vend)
24/7 Chat Support
24/7 Phone Support
Dedicated Account Manager
One-on-One Onboarding Sessions
Remote Support
Support Portal
Ticketing System

User Management (0 vs 1)

FeatureProtelLightspeed Retail (formerly Vend)
Custom User Roles

eCommerce (0 vs 3)

FeatureProtelLightspeed Retail (formerly Vend)
Built-in eCommerce
Multi-Language & Multi-Currency Support
Shipping Integration

Unique Features

Only in Protel (21)

Hotel Booking Engine
GDPR Compliance
Tax Free for Merchants
Tax Free for Shoppers
Property Management System (PMS)
Billing and Invoicing
Guest Experience Management
In-Room Entertainment
Enterprise Wi-Fi
Hospitality Network
Protel Marketplace
Seamless Department Communication
Order Management Software
Dynamic Currency Conversion
In-Person Payment Processing
Multi Currency Pricing
Online Payment Processing
PCI Proxy
Remote Support
Support Portal

+ 1 more unique features

Only in Lightspeed Retail (formerly Vend) (33)

Workflows
In-store and Online Loyalty
Built-in eCommerce
Multi-Language & Multi-Currency Support
Shipping Integration
Lightspeed Capital
Accounting, eCommerce and Marketing Integrations
Open API
Inventory Management with Accuracy
Landed Costs
Lightspeed NuORDER
Multi-Location Management
PO Sync
Customer Segmentation
Email Marketing Tools
Marketing & Loyalty by Marsello
Multi-Channel Marketing
SMS Campaigns
Mobile Scanner App
Mobile Scanner POS App

+ 13 more unique features

Want to build your own alternative to Protel or Lightspeed Retail (formerly Vend)?

Analyze it with Reap