ProcessMaker vs ServiceNow Integration Hub
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ProcessMaker offers more features (56 vs 7) and fewer integrations (2 vs 6). Starting price: ProcessMaker at $250/mo vs ServiceNow Integration Hub at Contact Sales. ProcessMaker has 56 unique features while ServiceNow Integration Hub has 7 unique features, with 0 features in common.
| ProcessMaker | ServiceNow Integration Hub | |
|---|---|---|
| Category | Workflow Automation | Workflow Automation |
| Total Features | 56 | 7 |
| AI-Powered Features | 10 | 1 |
| Starting Price | $250/mo | Contact Sales |
| Pricing Tiers | 8 | 0 |
| Integrations | 2 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 40% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| AI-Powered Platform |
AI-Powered (9 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| AI Process Modeler | ||
| AI Process Translations | ||
| AI Screens/Forms | ||
| AI Scripts | ||
| AI Search | ||
| Agentic AI | ||
| All-in-One AI Process Generation | ||
| FlowGenie™ AI Tasks | ||
| Intelligent Document Processing |
Analytics (5 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Datalake Analytics | ||
| Process Analysis | ||
| Process Intelligence | ||
| Task Mining | ||
| Workforce Analytics |
Automation (2 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Email Actions | ||
| Reminders & Notifications |
Collaboration (2 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Collaborative Modeler | ||
| Comments |
Core Automation (7 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Decision Engine | ||
| Decision Tables | ||
| PM Blocks | ||
| Process Modeler | ||
| Process Templates | ||
| Script Editor | ||
| Unlimited Processes |
Data (0 vs 1)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Data Integration |
Data Management (3 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Collections | ||
| Data Browser | ||
| Document Management |
Efficiency (0 vs 2)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Complexity Reduction | ||
| Cost Reduction |
Governance (2 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Governance and Auditability | ||
| Management User Activity Logging |
Industry Solution (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Transfer Credit Evaluation |
Infrastructure (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Two Environments |
Integration (2 vs 2)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Data Connectors | ||
| External App Integration | ||
| External Integrations | ||
| Native Integration |
Pricing (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Case-Based Pricing |
Project Management (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Projects |
Reliability (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Process Fault Tolerance |
Reporting (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Basic Reports & Dashboards |
Scaling (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Unlimited Users |
Security (5 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Enhanced SSO & Login Controls | ||
| LDAP, SCIM, & SSO | ||
| Multi-Factor Authentication | ||
| Secure Data Management | ||
| Users, Groups, & Permissions |
Support (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Dedicated Customer Success Manager |
Testing (1 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Process Testing |
User Interface (7 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Guided Templates | ||
| Loading Buttons | ||
| Mobile Screen Builder | ||
| Mobile UX | ||
| Photo/Video Capture | ||
| Preview Panes | ||
| Screen Builder |
Workflow Automation (0 vs 1)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| End-to-End Digital Workflows |
Workflow Management (3 vs 0)
| Feature | ProcessMaker | ServiceNow Integration Hub |
|---|---|---|
| Easy Inbox Management | ||
| Process Browser | ||
| Task Management |
Unique Features
Only in ProcessMaker (56)
Agentic AI
AI Process Modeler
AI Process Translations
AI Screens/Forms
AI Scripts
AI Search
All-in-One AI Process Generation
FlowGenie™ AI Tasks
Intelligent Document Processing
Datalake Analytics
Process Analysis
Process Intelligence
Task Mining
Workforce Analytics
Email Actions
Reminders & Notifications
Collaborative Modeler
Comments
Decision Engine
Decision Tables
+ 36 more unique features
Only in ServiceNow Integration Hub (7)
AI-Powered Platform
Data Integration
Complexity Reduction
Cost Reduction
External App Integration
Native Integration
End-to-End Digital Workflows
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