Pipeliner CRM vs Zoho CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pipeliner CRM offers more features (82 vs 44) and fewer integrations (12 vs 28). Starting price: Pipeliner CRM at $75/mo vs Zoho CRM at $20/mo. Pipeliner CRM has 77 unique features while Zoho CRM has 39 unique features, with 5 features in common.
| Pipeliner CRM | Zoho CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 82 | 44 |
| AI-Powered Features | 4 | 10 |
| Starting Price | $75/mo | $20/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 12 | 28 |
| Shared Features | 5 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (4 vs 4)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| AI Email Assistant | ||
| AI-Powered Sales Assistant | ||
| Conversation Intelligence | ||
| Email Insights | ||
| Insights | ||
| Intelligent Code Generator | ||
| Pipeliner Voyager AI | ||
| Voice-to-Text Transcription |
Account Management (2 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Account Health | ||
| Account Plans |
Activity Management (5 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Activity Management | ||
| Appointment Scheduler | ||
| Notes Management | ||
| Reminders | ||
| Task Management |
Administration (5 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Advanced Permissions | ||
| Audit Log | ||
| Custom User Roles and Permissions | ||
| Field Permissions | ||
| Sandbox Environment |
Analytics (0 vs 5)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Advanced Analytics | ||
| Reports & Dashboards | ||
| Sales Forecasting | ||
| Sales Insights | ||
| Territory-Based Reporting |
Automation (4 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Approval Processes | ||
| Automatizer Workflow Engine | ||
| Blueprint | ||
| Email Automation | ||
| Sales Automation | ||
| Workflow Automation |
CRM (0 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Contact Management |
Collaboration (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Feeds (Built-in Internal Messaging) |
Communication (0 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Email Integration | ||
| Live Chat |
Communications (2 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Calling Integration | ||
| Email Integration |
Compliance (1 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Audit Trail | ||
| GDPR Compliance |
Content Management (3 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Attachment Management | ||
| Document Management | ||
| Online Forms |
Core CRM (5 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Account Management | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Pipeline Management |
Customer Experience (0 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Customer Portal | ||
| Voice of Customer |
Customization (5 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Custom Entities | ||
| Custom Fields | ||
| Custom Modules | ||
| Lookup Fields | ||
| Multiple Form Views | ||
| Rollup Fields |
Data Management (6 vs 3)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Advanced Filtering | ||
| Bulk Ownership Updates | ||
| Bulk Updates | ||
| Data Deduplication | ||
| Data Enrichment | ||
| Data Import & Export | ||
| Import/Export Capabilities | ||
| Merge Contacts & Accounts | ||
| Opportunity and Lead Archive View |
Data Protection (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Daily Database Backups |
Data Quality (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Duplicate Checker |
Document Management (0 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Document Management |
Email Marketing (3 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Email Personalization | ||
| Email Sequencing | ||
| Mass Email Tracking |
Integration (0 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| API & Webhooks | ||
| Zapier Integration |
Lead Generation (0 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Web Engagement | ||
| Web Forms |
Localization (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Multiple Currencies |
Marketing (0 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Marketing Automation |
Mobile (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Mobile App |
Mobility (0 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Mobile CRM App |
Organization (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Custom Business Units |
Productivity (0 vs 4)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Calendar & Activity Management | ||
| Kanban View | ||
| Mass Actions | ||
| Timeline View |
Project Management (4 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Gantt View | ||
| Multiple Custom Projects | ||
| Objective View | ||
| Project Engine |
Reporting (4 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Advanced Reporting | ||
| Custom Dashboards | ||
| Navigator Dashboard | ||
| Scheduled Reports |
Sales (0 vs 6)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Account Management | ||
| Lead Management | ||
| Sales Acceleration | ||
| Sales Pipeline | ||
| Territory Management |
Sales Analytics (1 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Whitespace Account Matrix |
Sales Management (6 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Custom Pipeline Stages | ||
| Custom Products and Services Catalog | ||
| Forecasting & Quotas | ||
| Multiple Custom Pipelines | ||
| Quote Management | ||
| Target Multiple KPIs |
Security (5 vs 3)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| 2-Factor Authentication | ||
| Email Domain Restrictions | ||
| Encryption at Rest | ||
| Field-Level Encryption | ||
| Role-Based Access Control | ||
| SSL Encryption | ||
| Single Sign-On (SAML 2.0) | ||
| Two-Factor Authentication |
Social Media (0 vs 1)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Social CRM |
Support (0 vs 2)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Knowledge Management | ||
| Ticket Management |
User Interface (5 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Compact View | ||
| In-App Notifications | ||
| Personalized User Interfaces | ||
| Power Panel | ||
| Record Preview |
Visualization (6 vs 0)
| Feature | Pipeliner CRM | Zoho CRM |
|---|---|---|
| Account Matrix View | ||
| Dynamic Target Views | ||
| Dynamic Velocity View | ||
| Map View | ||
| Visual Account and Contact Org Chart | ||
| Visual Opportunity and Lead Buying Center |
Unique Features
Only in Pipeliner CRM (77)
Account Health
Account Plans
Activity Management
Appointment Scheduler
Notes Management
Reminders
Task Management
Advanced Permissions
Audit Log
Custom User Roles and Permissions
Field Permissions
Sandbox Environment
AI Email Assistant
Insights
Pipeliner Voyager AI
Voice-to-Text Transcription
Approval Processes
Automatizer Workflow Engine
Email Automation
Sales Automation
+ 57 more unique features
Only in Zoho CRM (39)
AI-Powered Sales Assistant
Conversation Intelligence
Email Insights
Intelligent Code Generator
Advanced Analytics
Reports & Dashboards
Sales Forecasting
Sales Insights
Territory-Based Reporting
Blueprint
Workflow Automation
Live Chat
Audit Trail
Customer Portal
Voice of Customer
Custom Modules
Data Deduplication
Data Enrichment
Data Import & Export
API & Webhooks
+ 19 more unique features
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