PestPac vs ServiceTitan
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
PestPac offers fewer features (46 vs 113) and fewer integrations (0 vs 7). Both start at Contact Sales. PestPac has 43 unique features while ServiceTitan has 110 unique features, with 3 features in common.
| PestPac | ServiceTitan | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 46 | 113 |
| AI-Powered Features | 2 | 4 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 3 |
| Integrations | 0 | 7 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 73% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Atlas: AI Assistant | ||
| Titan Intelligence |
Accounting (0 vs 10)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| AR/AP Management | ||
| Accounting | ||
| Accounts Payable | ||
| Invoicing | ||
| Job Costing | ||
| Multi-Party Billing | ||
| Procure-to-Pay | ||
| Progress Billing | ||
| Three-Way Matching | ||
| Transaction Hub |
Accounting & Finance (2 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Accounting | ||
| General Ledger Export |
Analytics & Reporting (4 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Business Analytics | ||
| Custom Reporting | ||
| Reporting & Analytics | ||
| Wavelytics |
Automation (1 vs 2)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Automated Alerts | ||
| Automated Form Triggers | ||
| Automated Workflows |
Billing & Operations (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Order Management |
Business Management (0 vs 3)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Aspire | ||
| Conduit | ||
| Multi-Tenant Management |
CRM (1 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Atlas CRM | ||
| Customer History | ||
| Customer Management | ||
| Customer Relationship Management | ||
| Deal Tracking |
Commercial Features (2 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Multi-Unit | ||
| Multi-Unit Building Management |
Communication (0 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Automated SMS | ||
| Call Recording | ||
| Contact Center Pro | ||
| Two Way SMS |
Communications (3 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Communication Center | ||
| Customer Communications | ||
| Customer Notifications |
Compliance & Auditing (2 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| CustomerConnect+ Logbook | ||
| Logbook |
Customer Experience (0 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Client Portal | ||
| Customer Portal | ||
| Online Estimates & Proposals | ||
| Self-Service |
Customer Self-Service (3 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Customer Portal | ||
| CustomerConnect | ||
| CustomerConnect+ |
Dispatch & Scheduling (0 vs 5)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Dispatch | ||
| Dispatch Pro | ||
| Schedule Assistant | ||
| Scheduling | ||
| Scheduling Pro |
Enterprise Features (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Multi-Branch |
Feedback & Surveys (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Customer Surveys |
Field Operations (1 vs 17)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Automated Checklists | ||
| Conditional Logic Forms | ||
| Crew Management | ||
| Daily Logs | ||
| Equipment Scanning | ||
| Field Application | ||
| Field Findings | ||
| Field Pro | ||
| FieldRoutes | ||
| Fleet Pro | ||
| Forms | ||
| GPS Tracking | ||
| Integrated Pest Management (IPM) | ||
| Optimized Routing | ||
| Real-time Technician Tracking |
Field Tracking (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| GPS Tracking |
Forms & Templates (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Digital Forms & Templates |
Front Office (0 vs 3)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Call Booking | ||
| Job Booking | ||
| Online Booking |
HR & Payroll (0 vs 7)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Automated Commission Tracking | ||
| Automated Timesheets | ||
| Commission Tracking | ||
| Office Timesheets | ||
| Payroll Management | ||
| Prevailing Wages | ||
| Timekeeping |
Inspections (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Termite Inspection |
Integrations (1 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| API | ||
| API Integrations | ||
| Accounting APIs | ||
| Accounting Integrations | ||
| Partner Integrations |
Inventory (2 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Inventory Management | ||
| Material Tracking |
Inventory Management (0 vs 6)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Inventory App | ||
| Materials Tracking | ||
| Purchase Orders & Inventory | ||
| Purchasing | ||
| Purchasing & Inventory | ||
| Truck Replenishment |
IoT & Smart Devices (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Smart Traps |
Marketing (5 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Adaptive Marketing | ||
| Atlas Marketing | ||
| Digital, Print & Direct Mail Marketing Services | ||
| Marketing | ||
| Marketing Automation | ||
| Marketing Pro | ||
| Online Reviews | ||
| Print Marketing | ||
| Website Builder |
Mobile (2 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Mobile App | ||
| Mobile Sketch |
Payment Processing (0 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Financing | ||
| Integrated Financing | ||
| Online Bill Pay | ||
| Payments |
Payments & Billing (4 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Billing and Payments | ||
| Financial Services | ||
| In-Field Payment | ||
| WorkWave Integrated Payments |
Project Management (0 vs 8)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Adjustable Capability Planning | ||
| Change Orders | ||
| Document Management | ||
| Job History | ||
| Project Financials | ||
| Project Management | ||
| Project Tracking | ||
| RFIs & Change Orders |
Reporting & Analytics (0 vs 7)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Advanced Reporting | ||
| Automated Custom Reports | ||
| Customizable Dashboards | ||
| Dashboards & Reports | ||
| Reporting | ||
| Sales Insights & Reporting | ||
| Work in Progress Reporting |
Routing & Optimization (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Route Optimization |
Sales (0 vs 13)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Client Specific Pricing | ||
| Customizable Memberships | ||
| Estimates | ||
| Field Estimates | ||
| Leads | ||
| Mobile Estimates | ||
| Pipeline Management | ||
| Pricebook | ||
| Pricebook Pro | ||
| Professional Presentation | ||
| Proposals | ||
| Quotes & Proposals | ||
| Sales Pro |
Sales & Lead Generation (4 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Lead Management | ||
| Online Sales | ||
| Sales Center | ||
| eCommerce |
Sales Automation (0 vs 1)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Sales Plays |
Sales Intelligence (0 vs 1)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Convex |
Scheduling (1 vs 0)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Smart Scheduling |
Service Management (0 vs 4)
| Feature | PestPac | ServiceTitan |
|---|---|---|
| Equipment History | ||
| Equipment Management | ||
| Service Agreements | ||
| Work Order Management |
Unique Features
Only in PestPac (43)
General Ledger Export
Business Analytics
Custom Reporting
Reporting & Analytics
Wavelytics
Automated Workflows
Order Management
Multi-Unit
Multi-Unit Building Management
Communication Center
Customer Communications
Customer Notifications
CustomerConnect+ Logbook
Logbook
Customer Management
CustomerConnect
CustomerConnect+
Multi-Branch
Customer Surveys
Integrated Pest Management (IPM)
+ 23 more unique features
Only in ServiceTitan (110)
Accounts Payable
AR/AP Management
Invoicing
Job Costing
Multi-Party Billing
Procure-to-Pay
Progress Billing
Three-Way Matching
Transaction Hub
Atlas: AI Assistant
Titan Intelligence
Automated Alerts
Automated Form Triggers
Aspire
Conduit
Multi-Tenant Management
Automated SMS
Call Recording
Contact Center Pro
Two Way SMS
+ 90 more unique features
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