Pendo vs WalkMe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Pendo offers fewer features (42 vs 54) and more integrations (30 vs 3). Starting price: Pendo at $900/mo vs WalkMe at Contact Sales. Pendo has 41 unique features while WalkMe has 53 unique features, with 1 features in common.
| Pendo | WalkMe | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 42 | 54 |
| AI-Powered Features | 4 | 7 |
| Starting Price | $900/mo | Contact Sales |
| Pricing Tiers | 4 | 2 |
| Integrations | 30 | 3 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 90% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Pendo | WalkMe |
|---|---|---|
| Always-On AI | ||
| Contextual AI Assistance | ||
| On-Demand AI |
Administration (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Admin Center |
Analytics (22 vs 13)
| Feature | Pendo | WalkMe |
|---|---|---|
| 3-Year Data Retention | ||
| Activity Board | ||
| Application Visibility & Analytics | ||
| Cohort Analysis | ||
| Crash Reporting | ||
| Custom Dashboards | ||
| Custom Events Tracking | ||
| Custom Properties | ||
| Discovery | ||
| Error Tracking | ||
| Events Tracking | ||
| Feature Usage Analytics | ||
| Flow Analytics | ||
| Full Digital Experience Analytics (DxA) | ||
| Funnel Analysis |
Automation (0 vs 4)
| Feature | Pendo | WalkMe |
|---|---|---|
| ActionBot | ||
| Personalized Guidance & Automation | ||
| Workflow Accelerators | ||
| Workflow Automation |
Change Management (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Real-Time Collaboration |
Content Management (0 vs 3)
| Feature | Pendo | WalkMe |
|---|---|---|
| Builder Assistant | ||
| Content Manager | ||
| Editor |
Data (1 vs 0)
| Feature | Pendo | WalkMe |
|---|---|---|
| Data Export |
Deployment (2 vs 0)
| Feature | Pendo | WalkMe |
|---|---|---|
| A/B Testing | ||
| Feature Flags |
Design & Branding (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| Branding & White-Labeling | ||
| Theming |
Documentation (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Stories |
Engagement (8 vs 0)
| Feature | Pendo | WalkMe |
|---|---|---|
| Behavioral Targeting | ||
| Content Library | ||
| Custom Branding | ||
| In-App Messaging | ||
| Multi-language Support | ||
| Onboarding Flows | ||
| Resource Center | ||
| Smart Tips |
Feedback (2 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Feedback Management | ||
| NPS Surveys | ||
| Surveys |
Guidance & Content (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Interactive In-App Guides |
Hosting & Infrastructure (0 vs 4)
| Feature | Pendo | WalkMe |
|---|---|---|
| Data Storage & Security - Private Cloud | ||
| Private S3 Bucket | ||
| Regional Cloud Residency | ||
| Static File Storage |
Integration (3 vs 0)
| Feature | Pendo | WalkMe |
|---|---|---|
| API Access | ||
| Integrations Hub | ||
| Webhooks |
Integrations (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| API Permissions including SIEM Integration | ||
| Integration Center |
Multi-Language (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| Localization | ||
| Multi-Language & Localization Support |
Navigation (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| WalkMe Menu |
Onboarding (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Personalized Onboarding & Product Tours |
Personalization (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Personalization & Segmentation |
Platform Extensibility (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| Extensions | ||
| WalkMe API |
Privacy & Compliance (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| Advanced Censorship Controls | ||
| End-User Hashing |
Security (4 vs 5)
| Feature | Pendo | WalkMe |
|---|---|---|
| Audit Logs | ||
| Custom Roles & Permissions | ||
| Data Privacy Controls | ||
| Proxy Support | ||
| Role-based Access Control | ||
| SSO Integration | ||
| Session Timeout | ||
| Single-Sign-On (SSO) | ||
| Two Factor Authentication (2FA) |
Security & Auditing (0 vs 1)
| Feature | Pendo | WalkMe |
|---|---|---|
| Activity Log |
Templates (0 vs 2)
| Feature | Pendo | WalkMe |
|---|---|---|
| Pre-configured Templates | ||
| Solutions Gallery |
Unique Features
Only in Pendo (41)
Cohort Analysis
Crash Reporting
Custom Events Tracking
Custom Properties
Error Tracking
Feature Usage Analytics
Funnel Analysis
Impact Analysis
Mobile App Analytics
Page Analytics
Predictive Analytics
Product Analytics
Product Benchmarking
Real-time Dashboards
Retention Dashboards
Revenue Analytics
Scheduled Reports
Session Replay
User Identification
User Segments
+ 21 more unique features
Only in WalkMe (53)
Admin Center
Always-On AI
Contextual AI Assistance
On-Demand AI
3-Year Data Retention
Activity Board
Application Visibility & Analytics
Discovery
Events Tracking
Flow Analytics
Full Digital Experience Analytics (DxA)
Insights
Reports
Session Playback
System Overview
UI Intelligence
ActionBot
Personalized Guidance & Automation
Workflow Accelerators
Workflow Automation
+ 33 more unique features
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