PagerDuty vs Cisco ThousandEyes
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
PagerDuty offers more features (41 vs 35) and more integrations (28 vs 4). Starting price: PagerDuty at $49/mo vs Cisco ThousandEyes at Contact Sales. PagerDuty has 41 unique features while Cisco ThousandEyes has 35 unique features, with 0 features in common.
| PagerDuty | Cisco ThousandEyes | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 41 | 35 |
| AI-Powered Features | 4 | 11 |
| Starting Price | $49/mo | Contact Sales |
| Pricing Tiers | 4 | 6 |
| Integrations | 28 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| AI-powered Issue Detection |
AI/ML (2 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Event Intelligence | ||
| Intelligent Triage |
Administration (2 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Multi-Tenant Support | ||
| Role-Based Access Control |
Analytics (7 vs 5)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Collective Intelligence | ||
| Configuration Change Correlation | ||
| Contextual Alerts | ||
| Continuous Assurance | ||
| Flow Analysis | ||
| Forecast-based Recommendations | ||
| Incident Analytics & Reporting | ||
| Incident Post-Mortems | ||
| Oncall Burnout Analytics | ||
| Responder Analytics | ||
| Scheduled Reports | ||
| Service Dependency Mapping |
Application Monitoring (0 vs 1)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| App Experience |
Automation (8 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Alert Deduplication | ||
| Alert Grouping & Correlation | ||
| Automated Remediation | ||
| Bulk Actions | ||
| Custom Routing Rules | ||
| Escalation Rules Engine | ||
| Incident Templates | ||
| Notification Suppression |
Cloud Monitoring (0 vs 3)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Cloud Insights | ||
| Cloud Network Architecture | ||
| Cloud Resource Discovery |
Collaboration (4 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Conference Bridge | ||
| Incident Commander | ||
| Incident Notes & Timeline | ||
| Team Collaboration Features |
Communication (1 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Status Page |
Core (10 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Alert Tagging | ||
| Custom Fields | ||
| Escalation Policies | ||
| Incident Backlogs | ||
| Incident Creation & Management | ||
| Incident Severity Levels | ||
| On-Call Calendar View | ||
| On-Call Scheduling | ||
| Override Management | ||
| Smart Search |
End User Monitoring (0 vs 3)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Browser-based RUM | ||
| Endpoint Experience | ||
| User Session Details |
Infrastructure (0 vs 2)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Enterprise Agents | ||
| Global Vantage Points |
Integration (4 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| API Access | ||
| Bi-Directional Sync | ||
| Email Integration | ||
| Webhook Integrations |
Integrations (0 vs 2)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Easy App Onboarding | ||
| REST API |
Monitoring (0 vs 17)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Application Outages Detection | ||
| BGP Monitoring | ||
| DNS Performance | ||
| Device Health and Metrics | ||
| Dynamic Tests | ||
| Internet Monitoring | ||
| Internet Outages Map | ||
| Network Outages Detection | ||
| Network Path Visualization | ||
| Network Synthetics | ||
| Path Visualization | ||
| Proactive SD-WAN Monitoring | ||
| Traffic Insights | ||
| VPN and Proxy Monitoring | ||
| Wi-Fi Access Points Monitoring |
Notifications (1 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Mobile App Notifications |
Security (2 vs 0)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| Audit Logs | ||
| SSO Authentication |
Support (0 vs 1)
| Feature | PagerDuty | Cisco ThousandEyes |
|---|---|---|
| 24x7 Consultative Support |
Unique Features
Only in PagerDuty (41)
Multi-Tenant Support
Role-Based Access Control
Event Intelligence
Intelligent Triage
Contextual Alerts
Incident Analytics & Reporting
Incident Post-Mortems
Oncall Burnout Analytics
Responder Analytics
Scheduled Reports
Service Dependency Mapping
Alert Deduplication
Alert Grouping & Correlation
Automated Remediation
Bulk Actions
Custom Routing Rules
Escalation Rules Engine
Incident Templates
Notification Suppression
Conference Bridge
+ 21 more unique features
Only in Cisco ThousandEyes (35)
AI-powered Issue Detection
Collective Intelligence
Configuration Change Correlation
Continuous Assurance
Flow Analysis
Forecast-based Recommendations
App Experience
Cloud Insights
Cloud Network Architecture
Cloud Resource Discovery
Browser-based RUM
Endpoint Experience
User Session Details
Enterprise Agents
Global Vantage Points
Easy App Onboarding
REST API
Application Outages Detection
BGP Monitoring
Device Health and Metrics
+ 15 more unique features
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