Opsgenie vs Cisco ThousandEyes
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Opsgenie offers more features (42 vs 35) and more integrations (27 vs 4). Starting price: Opsgenie at $29/mo vs Cisco ThousandEyes at Contact Sales. Opsgenie has 42 unique features while Cisco ThousandEyes has 35 unique features, with 0 features in common.
| Opsgenie | Cisco ThousandEyes | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 42 | 35 |
| AI-Powered Features | 5 | 11 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 4 | 6 |
| Integrations | 27 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| AI-powered Issue Detection |
Administration (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Team Management |
Alert Processing (11 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Acknowledge & Resolve | ||
| Alert Deduplication | ||
| Alert Dependencies | ||
| Alert Enrichment | ||
| Alert Filtering | ||
| Alert Priority | ||
| Alert Suppression | ||
| Alert Tagging | ||
| Alert Templates | ||
| Bulk Actions | ||
| Saved Searches |
Analytics (3 vs 5)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Alert Dashboard | ||
| Alert Export | ||
| Collective Intelligence | ||
| Configuration Change Correlation | ||
| Continuous Assurance | ||
| Flow Analysis | ||
| Forecast-based Recommendations | ||
| Incident Analytics |
Application Monitoring (0 vs 1)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| App Experience |
Automation (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Custom Actions |
Cloud Monitoring (0 vs 3)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Cloud Insights | ||
| Cloud Network Architecture | ||
| Cloud Resource Discovery |
Collaboration (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Alert Comments |
Core (2 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Alert Management | ||
| Service Management |
End User Monitoring (0 vs 3)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Browser-based RUM | ||
| Endpoint Experience | ||
| User Session Details |
Enterprise (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Multi-Tenancy |
Incident Management (4 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Geolocation | ||
| Incident Graph | ||
| Incident Timeline | ||
| Post-Incident Reviews |
Infrastructure (0 vs 2)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Enterprise Agents | ||
| Global Vantage Points |
Integration (3 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| API Access | ||
| Custom Webhooks | ||
| Integration Builder |
Integrations (0 vs 2)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Easy App Onboarding | ||
| REST API |
Mobile (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Mobile App |
Monitoring (1 vs 17)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Application Outages Detection | ||
| BGP Monitoring | ||
| DNS Performance | ||
| Device Health and Metrics | ||
| Dynamic Tests | ||
| Heartbeat Monitoring | ||
| Internet Monitoring | ||
| Internet Outages Map | ||
| Network Outages Detection | ||
| Network Path Visualization | ||
| Network Synthetics | ||
| Path Visualization | ||
| Proactive SD-WAN Monitoring | ||
| Traffic Insights | ||
| VPN and Proxy Monitoring |
Notifications (1 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Notification Channels |
Routing (4 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Business Hours Routing | ||
| Escalation Policies | ||
| Smart Routing | ||
| Time-Based Routing |
Scheduling (5 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Coverage Verification | ||
| On-Call Calendar | ||
| On-Call Scheduling | ||
| Responder Teams | ||
| Schedule Handoff |
Security (3 vs 0)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| Audit Logging | ||
| IP Whitelisting | ||
| SAML Integration |
Support (0 vs 1)
| Feature | Opsgenie | Cisco ThousandEyes |
|---|---|---|
| 24x7 Consultative Support |
Unique Features
Only in Opsgenie (42)
Team Management
Acknowledge & Resolve
Alert Deduplication
Alert Dependencies
Alert Enrichment
Alert Filtering
Alert Priority
Alert Suppression
Alert Tagging
Alert Templates
Bulk Actions
Saved Searches
Alert Dashboard
Alert Export
Incident Analytics
Custom Actions
Alert Comments
Alert Management
Service Management
Multi-Tenancy
+ 22 more unique features
Only in Cisco ThousandEyes (35)
AI-powered Issue Detection
Collective Intelligence
Configuration Change Correlation
Continuous Assurance
Flow Analysis
Forecast-based Recommendations
App Experience
Cloud Insights
Cloud Network Architecture
Cloud Resource Discovery
Browser-based RUM
Endpoint Experience
User Session Details
Enterprise Agents
Global Vantage Points
Easy App Onboarding
REST API
Application Outages Detection
BGP Monitoring
Device Health and Metrics
+ 15 more unique features
View Opsgenie details View Cisco ThousandEyes details Opsgenie alternatives Cisco ThousandEyes alternatives
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